Sharmila is a Delivery Manager with the Allstream Collaborated Delivery team, working on the Financial and Service Provider sales channel. She has more than 10 years of experience in telecommunications with five of those years focused on project management. As a Certified Project Manager, Sharmila enjoys navigating all aspects of complex projects.
Post #1: The Conversation About Customer Service - IT managers are always under a lot of pressure to ensure the new service is installed on time and without disrupting the business. Here are six things you can do to make your implementation process as painless as possible and also get the most from...Read post