expertIP

How to successfully manage your remote team

Even if your organization has a remote-work strategy in place, you’re probably not prepared for your entire workforce to work from home. Here are a few suggestions to keep your remote team on...

By Vawn Himmelsbach / Editor 0

News / Business Continuity /

How to set up a remote workforce for future resiliency

You might be working around the clock to support new remote workers—dealing with everything from bandwidth to connectivity to security. But CIOs can respond to the crisis with both short- and...

By Vawn Himmelsbach / Editor 0

News / Managed Services /

How to tackle the growing IT skills shortage

Since they may never find enough skilled IT pros to employ, firms are looking at technologies they can deploy to ease their staffing pain. Here’s how AI, automation and managed services might help...

By Christine Wong / Expert Blogger 0

Managed services, AI can help with IT skills shortage

News / Business Continuity /

Coronavirus: Working from home is now a necessity

It’s not business as usual. But during unprecedented times—like the global coronavirus pandemic we’re experiencing now—cloud-based communications and collaboration technologies can help...

By The Editors 0

Working from home during the coronavirus pandemic

News / Customer Service /

How AI and NLP are transforming the contact centre

In the 21st century, when contact centres function as the navigational cockpit for customer relations, many brands are turning to artificial intelligence and natural language processing to ensure the...

By Christine Wong / Expert Blogger 0

Events /

Allstream launches brand refresh and core values

By The Editors

Last month, Allstream celebrated a brand refresh with mini-celebrations across...

November 7, 2019 / Read now

The top 5 benefits of SD-WAN technology

By Vawn Himmelsbach / Editor

It’s taken some time to catch on, but an increasing number of organizations are getting onboard with software-defined WANs. This is the year SD-WAN is expected to take off — and be a major driver for network modernization and multi-cloud...

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News / Unified Communications /

5 stakeholders that ensure social business success

By Melanie Turek / Expert Guest Blogger

Our expert guest blogger from Frost & Sullivan examines the evolution of traditional unified communications to a truly collaborative social business using the latest technological tools.

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News / Security /

Pros and cons of a Zero Trust security framework

By Christine Wong / Expert Blogger

Zero Trust isn’t a product or a solution; it’s a philosophy and a strategy around cybersecurity that demands inward reflection. We look at how it works, the pros and cons of this approach, and why it may — or may not — be the right fit for...

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News /