Events: Top tech conferences to attend this winter
Some New Year resolutions are harder to keep than others. That new diet or...
January 3, 2019 /
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Why hybrid cloud is becoming the new normal
Cloud is maturing and evolving, and that means cloud strategies are maturing and evolving, too. Here’s what you need to know about repatriation, the ‘new’ hybrid cloud and taking an...
By Vawn Himmelsbach /
Editor
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News / IT Management /
5 things you need to know about SD-Branch
You might be piloting or upgrading to SD-WAN … but have you heard of SD-Branch? This up-and-coming technology, enabled by SD-WAN, can save time, resources and money — especially as you expand...
By Christine Wong /
Expert Blogger
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News / Customer Service /
Taking CX to the next level in your contact centre
Gen Z isn’t going to sit on hold for an agent. But emerging technologies and increasing channel diversity are changing the face of traditional contact centres — which has the potential to...
By Vawn Himmelsbach /
Editor
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News / IT Management /
Back to school: DIY skills development for IT pros
With autumn approaching and that back-to-school feeling in the air, here’s how to take learning into your own hands — and take your career to the next level.
By Christine Wong /
Expert Blogger
0
Fun / IT Management /
Where to book your next ‘geeky’ vacation
While there’s still time to plan a last-minute summer getaway, it’s also a good time to start preparing for your next vacation — after all, winter is coming. Here are five travel destinations...
By Vawn Himmelsbach /
Editor
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Events /
Featured Articles /
News / IT Management /
Canada can’t cope with IT skills shortage
There’s more need than ever to nurture homegrown tech talent as the skills crunch worsens, hi-tech employers have to import workers from overseas and their best talent heads to the U.S.
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News / IT Management /
Digital disconnect: Businesses still lack vision
Most organizations expect disruptive technologies to play a pivotal role in their future success, yet almost half are without a digital strategy and unclear as to who should lead it.
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Black Hat reveals network security threats
Software-defined networking, voice-over-IP and enterprise mobile security systems come in for a beating during the annual gathering of IT security experts.
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Why email refuses to die
Email is inherently inefficient and insecure; there are better, more focused ways for teams to communicate. So why are so many organizations afraid to move away from email?
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Canucks play fast and loose with ransomware
Half of Canadian companies feel confident in their ability to protect against ransomware, according to a new survey. Yet more than a third of those surveyed were hit with ransomware in the past year, and attacks are much higher here than in the U.S....
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News /
5 things you need to know about SD-Branch
You might be piloting or upgrading to SD-WAN … but have you heard of SD-Branch? This...
September 5, 2019 /
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Fun /
Where to book your next ‘geeky’ vacation
While there’s still time to plan a last-minute summer getaway, it’s also a good time to start...
August 15, 2019 /
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5 hot podcasts for hot summer days
Best summer reads for IT pros
Topics /
- Big Data 75
- Business Continuity 37
- Cloud 137
- Community Involvement 9
- Customer Service 35
- Disaster Recovery 30
- IPv6 38
- IT Management 566
- Managed Services 13
- Security 212
- SIP Trunking 89
- Unified Communications 207
- Virtualization 20
- Weekly Tech Bytes 48
5 ways a new phone system can impact your business
Maybe you aren’t using rotary phones or fax machines in your office, but when was the last time...
May 2, 2019 /
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Should your phone system be in the cloud?
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