The only constant in life is change. Technology continues to disrupt, and the telecom industry continues to evolve—as do the companies that service this space.
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An IBM report shows that although artificial intelligence is now more accessible and user-friendly than it was three years ago, enterprise adoption may be moving more quickly than efforts to define what ‘responsible’ and ‘ethical’ AI looks like.
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Whether you call it The Great Resignation, The Great Rotation or The Big Quit, it’s trend that’s causing many organizations to perform what Gartner is dubbing The Great Reflection. And that means they have to evaluate and reimagine the future of work.
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Data centre outages are becoming more frequent and costing businesses more money. The best way to limit their losses is by adding resiliency to their own cloud and application architecture in the most cost-effective way possible.
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expertIP talks to author Tom Davenport to get his take on how the role of data scientist has evolved over the past decade, how effectively businesses use data today vs. in 2012, and how far we’ve come in addressing the data skills shortage.
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Many trade shows, conferences and events that were cancelled, postponed or moved entirely online are back (or have plans to be back)—giving us a chance to reconnect with our peers, hear the latest thought leadership and discover cutting-edge technological innovations.
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Three years ago we set out to improve our customer service. Here’s how we did it, and what we’re doing next. While we’ve made tremendous progress in serving our customers, we are committed to continuously improving and evolving with our customers.
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Since work is no longer defined by physical location, designing the ‘perfect’ office setup isn’t going to cut it. Enterprises must now design a hybrid work experience that works for all employees in their organization, no matter where, when or how they do their jobs.
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EMA’s 2022 network management megatrends report indicates a fundamental shift in NetOps strategies. A decade ago, the focus was on server virtualization. This year, public cloud, SaaS applications and cloud-native application architectures are now the most critical drivers.
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As worldwide adoption of cloud skyrockets, Gartner offers insight into key issues organizations may encounter as they boost their cloud budgets. When building out your enterprise cloud strategy, here are six areas to consider for managing cost, complexity and resilience.
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This year’s list covers everything from timely topics like the future of work to new ways of thinking about leadership, strategy and regret. So as you head to the cottage or vacation rental—or even just the backyard—consider these summer reads to stimulate your mind.
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If companies have invested more in redundancy efforts, why are data center outages happening more often, lasting longer and costing more to resolve? Uptime Institute’s latest report points to the rise of complicated, interconnected IT ecosystems, as well as a host of non-IT issues.
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A secure, high-quality videoconferencing platform can help financial service professionals continue to deliver a top-notch customer experience. Here are four ways that videoconferencing can help financial firms adapt to an increasingly digital world.
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Hybrid work has changed where, when and how we work. We take a closer look at four considerations for hybrid workplace security, so you can mitigate potential risk and create a more secure environment for the future of work.
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Work from home has expanded to work from anywhere, whether that means working from the cottage, a beach or even off a boat. We talk to Allstream staff about the weirdest or coolest places they’ve ever worked from—and their go-to connectivity hacks.
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From Ibiza to Iceland, we can work from anywhere these days—and an industry has sprung up around workations. Whether you’re carrying a backpack, a briefcase or both this summer, here are some tech-related tools to keep you connected and productive on your travels.
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Digitalization and the hybrid work environment are increasing the demand for SD-WAN, including managed services. As traditional network architecture shifts from on-premise data centers to the cloud, how do legacy connectivity options stand up?
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Cloud-based communication solutions offer immediate access to the latest communication tools without significant capital overhead, allowing healthcare providers to scale up as needed and easily accommodate new locations or remote workers.
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Enterprises that have embraced UC&C and UCaaS during the pandemic are now on the hunt for collaboration security solutions. Here are five things enterprises can do right now to make their collaboration platforms more secure.
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Financial institutions are a prime target for cyberattacks, especially in the era of remote work—yet they’re responsible for proactively protecting customer data. These three strategies can help to enhance compliance, avoid fines and improve trust with customers.
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A private, dedicated connection to cloud storage and services such as Allstream’s Cloud Connect can give healthcare providers the speed and reliability they need—with an additional layer of security for greater peace of mind.
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Now that the “office or remote?” debate is settled, organizations are seeking technology to optimize hybrid work rather than simply enable it. Here are three reasons why UCaaS will play a starring role in enterprise strategies for the future of work.
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Patients increasingly expect virtual care options such as online bookings, secure messaging and videoconferencing from their healthcare providers. Here’s how to establish a high level of trust with your patients as you roll out telemedicine.
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With the rise in hybrid work, UCaaS adoption is up and the SD-WAN market is sizzling. We take a look at why you might want to consider deploying both technologies in tandem, the pros and cons of this approach, and best practices to ensure a success rollout.
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Here are a few ways that the banking and finance industry can benefit from the ubiquitous use of remote conferencing and ensure the best possible customer experience.
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