While we’ve seen unified communications move from on-prem to the cloud, this year will see further consolidation of collaboration tools with platform plays, more APIs for customization and new tech like AI that will take UC to a whole new level.
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The rise of 5G, 4K video and blockchain will increase power consumption in the data centre, suggests the Uptime Institute. At the same time, we’re seeing public pressure for regulations aimed waste reduction, energy efficiency and renewable power.
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Over the past month, we’ve gazed into the crystal ball to predict what the year ahead will bring. Now we’ll look at some of the biggest enterprise tech trends that shaped our world last year — and will continue to influence IT networking in 2020.
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We take a look at whether some of the technology predictions made for 2019 actually panned out. Then we’ll flash back 10 years to check up on some tech predictions for 2009 — including two that turned out to be eerily bang-on.
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While next-gen technologies such as 5G and Wi-Fi 6 promise to dramatically improve connectivity, SD-WANs and SD-Internet will provide a foundation for network evolution.
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Although consumers represent the main segment driving 5G development, we’ll see an increasing number of services aimed at enterprises next year—and an enriched unified communications and collaboration experience.
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More compute capabilities are moving to the edge of the network, thanks to a confluence of factors such as AI apps and the increasing availability of 5G and Wi-Fi 6. So what does that mean for your network architecture?
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IDC has unveiled its annual global IT predictions for the coming year, from connected clouds and edge build-out to a new kind of CTO. Here’s what you need to know:
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While it’s no surprise that malicious traffic has skyrocketed during the first nine months of this year, research from Cisco Umbrella—the cloud-based cybersecurity platform formerly known as OpenDNS—also revealed a few surprises about today’s threat landscape.
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Last month, Allstream celebrated a brand refresh with mini-celebrations across North America—an opportunity to communicate its core brand values to customers, unify employees under those core values and tell the Allstream story, including a new unified product suite.
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Cisco’s inaugural report on global networking trends shows that today’s IT networks are becoming increasingly unmanageable by traditional means. The solution to modernization could lie in artificial intelligence, automation and intent-based networking.
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Gartner predicts digital innovation will double in both time and costs during the year ahead. To keep DX on track, it comes down to some non-tech strategies. Here’s what to keep in mind:
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The same blockchain technology that can enhance security for cryptocurrency could also revolutionize cybersecurity, according to the Cloud Security Alliance. Here’s our take from the recent SecTOR IT security conference in Toronto.
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Data centres aren’t just about racks anymore. Fuelled by technologies such as 5G, augmented reality and the Internet of Things, we’re seeing a move off-premise to enhanced colocation services, multi-cloud environments and edge data centres.
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SIP and cloud don’t have to be an either/or proposition. Here’s why many organizations are choosing SIP trunking — even while adopting cloud-based collaboration solutions.
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From enterprise networks to the data centre, automation is set to transform IT networking for the better. But the road to simplicity is paved with complexity.
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From hybrid to edge, one Gartner analyst clarifies some common illusions about cloud that obscure what enterprises really know about it — and refutes one giant myth around security.
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Cloud is maturing and evolving, and that means cloud strategies are maturing and evolving, too. Here’s what you need to know about repatriation, the ‘new’ hybrid cloud and taking an application-first approach to your cloud strategy.
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You might be piloting or upgrading to SD-WAN … but have you heard of SD-Branch? This up-and-coming technology, enabled by SD-WAN, can save time, resources and money — especially as you expand the reach of your networks out to remote branch locations.
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Gen Z isn’t going to sit on hold for an agent. But emerging technologies and increasing channel diversity are changing the face of traditional contact centres — which has the potential to dramatically improve the customer experience.
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With autumn approaching and that back-to-school feeling in the air, here’s how to take learning into your own hands — and take your career to the next level.
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While there’s still time to plan a last-minute summer getaway, it’s also a good time to start preparing for your next vacation — after all, winter is coming. Here are five travel destinations to stimulate your brain or get your geek on.
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Forget about traditional schmoozing events this summer. Here are some ways to mix career networking into the remaining days of summer as easily as blending a sweet, frosty cocktail.
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While there’s an overwhelming choice of podcasts out there, we’ve narrowed it down with a few of our favourite picks for summer listening that are as entertaining as they are informative.
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The disparate pieces of the UC puzzle are finally coming together as a more unified, cohesive entity for enterprise customers. Here’s what you need to know about the next evolution of unified communications.
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