Christine Wong, Author at expertIP

AI: Top use cases and business benefits

By Christine Wong / Expert Blogger / September 22, 2022

Tags: AI

An IBM report shows that although artificial intelligence is now more accessible and user-friendly than it was three years ago, enterprise adoption may be moving more quickly than efforts to define what ‘responsible’ and ‘ethical’ AI looks like.

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News / Business Continuity /

How to limit losses from cloud-related outages

By Christine Wong / Expert Blogger / September 8, 2022

Data centre outages are becoming more frequent and costing businesses more money. The best way to limit their losses is by adding resiliency to their own cloud and application architecture in the most cost-effective way possible.

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News / IT Management /

Is data scientist still the hottest job in IT?

By Christine Wong / Expert Blogger / September 1, 2022

expertIP talks to author Tom Davenport to get his take on how the role of data scientist has evolved over the past decade, how effectively businesses use data today vs. in 2012, and how far we’ve come in addressing the data skills shortage.

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News / IT Management /

Hybrid work: Redesigning the work experience

By Christine Wong / Expert Blogger / August 11, 2022

Since work is no longer defined by physical location, designing the ‘perfect’ office setup isn’t going to cut it. Enterprises must now design a hybrid work experience that works for all employees in their organization, no matter where, when or how they do their jobs.

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News / Cloud /

Six hot-button trends in enterprise cloud

By Christine Wong / Expert Blogger / July 28, 2022

Tags: cloud trends, enterprise cloud, Gartner

As worldwide adoption of cloud skyrockets, Gartner offers insight into key issues organizations may encounter as they boost their cloud budgets. When building out your enterprise cloud strategy, here are six areas to consider for managing cost, complexity and resilience.

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News / Business Continuity /

Data center outages: More money, more problems

By Christine Wong / Expert Blogger / July 14, 2022

Tags: data center outage, IT outages

If companies have invested more in redundancy efforts, why are data center outages happening more often, lasting longer and costing more to resolve? Uptime Institute’s latest report points to the rise of complicated, interconnected IT ecosystems, as well as a host of non-IT issues.

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News / Security /

Four considerations for hybrid workplace security

By Christine Wong / Expert Blogger / June 30, 2022

Hybrid work has changed where, when and how we work. We take a closer look at four considerations for hybrid workplace security, so you can mitigate potential risk and create a more secure environment for the future of work.

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Fun / IT Management /

Workations: How to work from anywhere this summer

By Christine Wong / Expert Blogger / June 16, 2022

Tags: WFA, workations

From Ibiza to Iceland, we can work from anywhere these days—and an industry has sprung up around workations. Whether you’re carrying a backpack, a briefcase or both this summer, here are some tech-related tools to keep you connected and productive on your travels.

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News / Security /

What you need to know about collaboration security

By Christine Wong / Expert Blogger / May 26, 2022

Tags: collaboration security, SASE, UC&C, UCaaS, Zero Trust

Enterprises that have embraced UC&C and UCaaS during the pandemic are now on the hunt for collaboration security solutions. Here are five things enterprises can do right now to make their collaboration platforms more secure.

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News / Unified Communications /

How UCaaS will empower the future of work

By Christine Wong / Expert Blogger / May 12, 2022

Tags: future of work, hybrid work, UCaaS

Now that the “office or remote?” debate is settled, organizations are seeking technology to optimize hybrid work rather than simply enable it. Here are three reasons why UCaaS will play a starring role in enterprise strategies for the future of work.

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News / Unified Communications /

UCaaS and SD-WAN: The next dynamic duo?

By Christine Wong / Expert Blogger / April 28, 2022

Tags: hybrid work, SD-WAN, UCaaS

With the rise in hybrid work, UCaaS adoption is up and the SD-WAN market is sizzling. We take a look at why you might want to consider deploying both technologies in tandem, the pros and cons of this approach, and best practices to ensure a success rollout.

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News / Security /

3 key questions about team collaboration security

By Christine Wong / Expert Blogger / April 14, 2022

Tags: cloud collaboration, collaboration security, cybersecurity

Since many enterprises are still fine-tuning their collaboration setup, panelists at Enterprise Connect concurred that many questions about collaboration security simply do not have definitive answers yet. Here are highlights from the discussion around three of those questions.

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News / Cloud /

6 best practices to ensure a smooth CCaaS migration

By Christine Wong / Expert Blogger / April 5, 2022

Many contact center operations are moving to cloud for its flexibility, scalability, lower operating costs and greater ease in adding new CX channels and enhancement tools like AI. Here’s a checklist of best practices to help with your enterprise CCaaS migration.

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News / Security /

Why zero trust should be prioritized for hybrid work

By Christine Wong / Expert Blogger / March 17, 2022

Tags: cybersecurity, Zero Trust

Cybersecurity that leans heavily on the physical location of workers and enterprise assets doesn’t cut it anymore. While zero trust isn’t a brand new concept, it’s gaining new popularity as freshly enabled hybrid workplaces search for alternatives to location-based cybersecurity.

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News / Unified Communications /

Bringing ‘humanity’ to the hybrid workplace

By Christine Wong / Expert Blogger / March 3, 2022

Tags: hybrid work, hybrid workplace, UC&C, video meetings

The next generation of customized, industry-specific cloud solutions will make virtual meeting and collaboration feel much more human, personal and inclusive. Here’s how the comms-and-collab market is maturing into its new starring role during the hybrid workplace revolution.

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News / Security /

Protecting connected medical devices from cyberattacks

By Christine Wong / Expert Blogger / February 17, 2022

Tags: connected medical devices, IoMT, IoT, medtech

Cyberattacks are threatening hospital IT systems via ransomware and, increasingly, connected medical devices. These breaches don’t just put patients’ privacy and data at risk—they put people’s lives at risk. Here’s what can be done to combat this growing threat.

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News / Unified Communications /

Hybrid work: How to improve operational efficiency

By Christine Wong / Expert Blogger / February 10, 2022

Tags: collaboration tools, hybrid work, improve operational efficiency, UC&C

The UC&C that enterprises needed before the pandemic is entirely different from what they need for long-term hybrid work. Here’s what you need to consider when choosing or adopting collaboration tools to improve operational efficiency for the future of work.

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News / Cloud /

How enterprise cloud will evolve by 2025

By Christine Wong / Expert Blogger / January 13, 2022

The hastened march to cloud makes sense during an ongoing pandemic where virtually everything has gone virtual. But what shape will that cloud take over the next three years? Here are some of Gartner’s top predictions for enterprise cloud by 2025.

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News / IT Management /

Five noteworthy 2022 predictions for enterprise IT

By Christine Wong / Expert Blogger / December 16, 2021

Tags: 2022 predictions, enterprise IT predictions, IDC global predictions

According to IDC’s global 2022 predictions, the C-suite will become more involved in IT decisions, AI will become more deeply mired in messy human issues like ethics, and the risk of vendor lock-in will rise as companies grapple with cloud complexity.

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News / IT Management /

How ‘work from anywhere’ will affect IT talent

By Christine Wong / Expert Blogger / December 2, 2021

Tags: IT skills shortage, tech talent, work from anywhere

Removing location as a recruiting barrier will solve the IT skills shortage by increasing access to talent, right? Not exactly. Heightened global competition for new hires creates new challenges for enterprises seeking tech talent in a work from anywhere environment.

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News / Security /

How to reduce the damage of ransomware attacks

By Christine Wong / Expert Blogger / November 25, 2021

A new task force is calling on governments to take action to reduce the risk of ransomware at scale, but there’s plenty that enterprises can do to mitigate risks and potentially avoid paying ransom. Here’s our coverage from this year’s SecTOR IT security education conference.

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News / IT Management /

Should you invest in SASE for hybrid work?

By Christine Wong / Expert Blogger / November 11, 2021

Tags: SASE

By moving access control to the edge, SASE helps deliver secure access anywhere, anytime, which seems ideal in a hybrid work situation. But as with any emerging tech, SASE is bound to encounter some growing pains in its infancy.

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News / IT Management /

The five E’s of meeting tech for hybrid work

By Christine Wong / Expert Blogger / October 28, 2021

Employers are seeking technologies to improve the meeting experience both online and in the office. After attending two (virtual) sessions of the most recent Enterprise Connect conference, we came up with five essential components of meeting tech to enhance the hybrid workplace.

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News / Unified Communications /

Hybrid work: The employee experience is king

By Christine Wong / Expert Blogger / October 14, 2021

Tags: EX, hybrid work, UCaaS, WFH

We’re all still in that ‘sorting it out’ stage of hybrid work, and it’s giving many enterprise employers a splitting headache. But, with collaboration still a challenge for many organizations, a greater emphasis on EX will be reflected in IT spending going forward.

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News / IT Management /

How to root out the weak spots in your DX strategy

By Christine Wong / Expert Blogger / October 1, 2021

Tags: digital transformation, DX, IT spending

A new study finds that more than one-third of organizations are still “digital aspirants,” despite their pandemic-fuelled IT spending. Here’s what you can do to accelerate a digital-first operating model and make the most of your DX investments.

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Christine Wong

Recent Posts

AI: Top use cases and business benefits

How to limit losses from cloud-related outages

Is data scientist still the hottest job in IT?

Hybrid work: Redesigning the work experience

Data center outages: More money, more problems

Four considerations for hybrid workplace security

Workations: How to work from anywhere this summer

What you need to know about collaboration security

How UCaaS will empower the future of work

UCaaS and SD-WAN: The next dynamic duo?

6 best practices to ensure a smooth CCaaS migration

Why zero trust should be prioritized for hybrid work

Bringing ‘humanity’ to the hybrid workplace

Protecting connected medical devices from cyberattacks

Hybrid work: How to improve operational efficiency

How enterprise cloud will evolve by 2025

Five noteworthy 2022 predictions for enterprise IT

How ‘work from anywhere’ will affect IT talent

How to reduce the damage of ransomware attacks

Should you invest in SASE for hybrid work?

The five E’s of meeting tech for hybrid work

Hybrid work: The employee experience is king

How to root out the weak spots in your DX strategy

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