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Christine Wong

Expert Blogger /

Christine Wong is a journalist based in Toronto who has covered a wide range of startups and technology issues. A former staff writer with ITBusiness.ca, she has also worked as a reporter for the Canadian Economic Press and in broadcast roles at SliceTV and the CBC.

Recent Posts

Ransomware Concept
Bloggers /

Is AI the silver bullet for cybersecurity?

By Christine Wong / Expert Blogger / June 1, 2017 / 0 Comment
The three A’s — artificial intelligence, algorithms and automation — are game-changers when it comes to cybersecurity. But that doesn’t mean we should rely too heavily on AI (or on any one particular technology) in the fight against hackers and cyber attackers.
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Multiple exposure shot of a group of businesspeople brainstorming together superimposed on a city at night
Bloggers /

How AI will transform unified communications

By Christine Wong / Expert Blogger / May 4, 2017 / 0 Comment
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Artificial intelligence is already changing the way UC&C contact centre applications work today. But industry experts say it has far greater potential to streamline collaboration, reduce unnecessary clutter and proactively find solutions to common employee problems.
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Young woman phoning the bank for credit card support
Events / Events / Customer Service / Customer Service / Customer Service /

Banks ramp up mobility — at least for customers

By Christine Wong / Expert Blogger / October 11, 2016 / 0 Comment
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Banks are using mobile technology to make things better for customers. How about for their own employees? Let’s just say that transaction is still being processed, according to panelists at the Enterprise Mobility Summit last week in Toronto.
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