The Editors, Author at expertIP

How technology could ‘humanize’ healthcare

By The Editors / November 4, 2021

Tags: healthcare, virtual healthcare

The pandemic has strained healthcare systems around the world, whether public or private. But it has also shone a spotlight on how to improve these systems, which—in a post-pandemic world—could help to humanize healthcare and provide more personalized care.

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News / IT Management /

What Internet speed does your business need?

By The Editors / October 26, 2021

Prepare now for the return to the office by building the right Internet foundation for your business. But to keep your business up and running at all times, there are several factors to consider that may affect your Internet speed and performance.

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Resources / IT Management /

Build out your network with a ‘lit’ building

By The Editors / October 18, 2021

Every network is made up of building blocks, but most businesses have gaps where those building blocks are weak or even missing. These gaps are even more apparent when you’re dealing with a remote or hybrid workforce. But filling in the gaps—and supporting your business-critical tools—is easy...

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Events / IT Management /

Tech events, summits and conferences for 2021/22

By The Editors / September 2, 2021

Tags: Events

While 2020 shuttered most industry events and conferences, some organizers pivoted to digital platforms—with mixed success. Since then, many have worked out the bugs of running digital and hybrid conferences, making the experience more engaging and interactive than ever.

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Fun / IT Management /

Allstream staff share their pandemic hobbies: Part 2

By The Editors / August 19, 2021

From growing peppers for homemade hot sauce to learning to play the kalimba and taking up the 6Kx30 running challenge, we share some of the unique hobbies, projects and creative pursuits that got us through long days of lockdown and brought a little Zen into our lives.

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News / IT Management /

Allstream Q&A: The future of hybrid work

By The Editors / August 3, 2021

Tags: hybrid work, hybrid workforce, SD-WAN, UC, UCaaS

We talked to Rebecca Lynch, VP of Product for Allstream, and David Beaman, Director of Product Development, about Allstream’s product evolution, how the pandemic affected digital transformation and the future of hybrid work.

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Fun / IT Management /

Allstream staff share their pandemic hobbies: Part 1

By The Editors / July 20, 2021

From Star Wars-themed cross-stitching to building electric guitars, quilling, quilting, roller blading and renovations, we share some of the unique hobbies, projects and creative pursuits that got us through long days of lockdown and brought a little Zen into our lives.

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Fun / IT Management /

Allstream’s 2021 summer reading list for IT pros

By The Editors / June 30, 2021

Tags: summer reading list

After a tough year of WFH, home-schooling, rolling lockdowns, border closures and the inability to escape winter, this summer is more welcome than ever. Here are a few summer reading recommendations from the Allstream team to help you rest and recharge.

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News / IT Management /

Q&A: Leading the way for women in technology

By The Editors / May 13, 2021

Tags: IEEE, WCT-AB, women in technology

We talk to Allstream’s Kelly Pitaoulis, the new Vice Chair of WCT-AB, about how things have changed for women in technology since she began her career and what she hopes to achieve with the newly resurrected Alberta chapter of IEEE’s WCT.

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Resources / Customer Service /

Q&A: What customer service means at Allstream

By The Editors / April 29, 2021

Tags: customer service, customer support, customer-centric

When it comes to customer service and support, actions speak louder than words. We talk to Gioele La Para, customer service manager at Allstream, about the evolution of customer support and what we’re doing to walk the talk.

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Resources / SIP Trunking /

Allstream launches Direct Routing for Microsoft Teams

By The Editors / March 4, 2021

Tags: Allstream Direct Routing for Microsoft Teams, WFH

With this solution, your voice access is fully integrated into your Teams environment, so pivoting from voice to IM and back to voice is as easy as pushing a button. But there are a host of other benefits, from built-in resiliency to security — all without breaking the bank.

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News / SIP Trunking /

Is legacy PBX holding you back? How SIP can help

By The Editors / February 18, 2021

Tags: SIP, SIP PRI, SIP Trunking

The post-pandemic office will likely look a whole lot different than it did at the start of 2020. So if your legacy PBX wasn’t serving you pre-pandemic, it might be time to start thinking about SIP trunking or hybrid SIP/PRI for the future of work.

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Resources / IT Management /

Hospitality trends in a post-pandemic world

By The Editors / February 4, 2021

In a new webinar, Allstream hosts a panel of IT experts in the hospitality industry who discuss the challenges of personalization, the rise of cloud communication platforms and what we can expect from hotel brands in a world after COVID-19.

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News / SIP Trunking /

SIP vs PRI: Finding the best communication solution

By The Editors / January 28, 2021

Tags: PRI, SIP, SIP Trunking, UC&C

Maybe you’re looking to upgrade your legacy system. Maybe you need more flexibility to support a remote workforce. If you’re deciding between SIP and PRI — or a hybrid of the two — there are a number of factors to consider for your current and future requirements.

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News / IT Management /

2020 year in review: Best of expertIP

By The Editors / December 31, 2020

Tags: 2020 year in review, best of 2020

Despite the many, many challenges of 2020, it was also a rather exceptional year for technology such as cloud and UC&C. So as the year comes to a close, we look back at some of our favourite articles on expertIP during this unprecedented year.

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News / IT Management /

Top tech trends shaping the hospitality industry

By The Editors / September 24, 2020

Tags: cloud voice, hospitality, SIP Trunking

David Burtnik is an account executive with Allstream, specializing in the hospitality sector. Over the past 35 years, he’s worked with hundreds of hotels including every major brand in his market and multiple independent hotels. He talks to expertIP about the unique challenges facing the...

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News / Unified Communications /

How UC can help businesses manage uncertainty

By The Editors / August 27, 2020

Tags: UC, UCCV, unified communications

We talk to Lesley McKibbon, lead project manager for Allstream’s UC operations, about how unified communication tools and managed IT services can keep businesses connected — and productive — during the COVID-19 pandemic.

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Fun / IT Management /

Our top 11 podcast picks for summer listening

By The Editors / July 30, 2020

Tags: podcasts

You might be spending more time at home this summer—whether working from home or taking a staycation. So kick back, soak up the sun and immerse yourself in one of our favourite podcasts, from WFH tips and tricks to thought leadership on the latest tech.

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Fun / IT Management /

8 books for your summer (pandemic) reading list

By The Editors / July 16, 2020

Tags: books, reading list

Whether to further your personal or career goals, or just to escape for a moment into a world without face masks and physical distancing requirements, here’s a list of our summer reading picks—some hot off the press, and some oldies but goodies.

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News / IT Management /

How Allstream went virtual with sales training

By The Editors / June 18, 2020

Tags: COVID-19, online training, sales training, virtual onboarding, WFH

COVID-19 has put an end to live trainings for the foreseeable future, so Teresa Nelson, Allstream’s Sales Training Manager, set up a web-based training program to virtually onboard new sales employees. Here’s how she made the sudden switch to virtual onboarding.

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News / IT Management /

WFH tips and takeaways from the Allstream team

By The Editors / May 19, 2020

Tags: COVID-19, video conferencing, WFH, work from home

As we shelter in place during COVID-19, we’re learning a few things about working from home. expertIP talked to members of the Allstream team about what they’ve learned so far and what they’ll bring back to the office when we get to the other side of this global pandemic.

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Working from home during the coronavirus pandemic

News / Business Continuity /

Coronavirus: Working from home is now a necessity

By The Editors / March 17, 2020

It’s not business as usual. But during unprecedented times—like the global coronavirus pandemic we’re experiencing now—cloud-based communications and collaboration technologies can help remote employees stay connected and businesses stay afloat.

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News / IT Management /

Kari’s Law and E911: Is your phone system compliant?

By The Editors / February 27, 2020

Tags: 911, e911, emergency calls, Kari's Law, Ray Baum's Act

New 911 regulations that combine Kari’s Law and RAY BAUM’S Act will ensure emergency calls are truly accessible—and it’s all in the name of saving lives. Here’s a rundown of the new rules, what compliance means and why it’s so important.

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News / IT Management /

Year in review: 10 of our favourite expertIP tech blogs

By The Editors / January 2, 2020

Tags: tech trends, year in review

Over the past month, we’ve gazed into the crystal ball to predict what the year ahead will bring. Now we’ll look at some of the biggest enterprise tech trends that shaped our world last year — and will continue to influence IT networking in 2020.

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News / IT Management /

How SD-Internet can boost business connectivity

By The Editors / December 12, 2019

Tags: connectivity, SD-Internet, SD-WAN, software defined networking

While next-gen technologies such as 5G and Wi-Fi 6 promise to dramatically improve connectivity, SD-WANs and SD-Internet will provide a foundation for network evolution.

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The Editors

Recent Posts

How technology could ‘humanize’ healthcare

What Internet speed does your business need?

Build out your network with a ‘lit’ building

Tech events, summits and conferences for 2021/22

Allstream staff share their pandemic hobbies: Part 2

Allstream Q&A: The future of hybrid work

Allstream staff share their pandemic hobbies: Part 1

Allstream’s 2021 summer reading list for IT pros

Q&A: Leading the way for women in technology

Q&A: What customer service means at Allstream

Allstream launches Direct Routing for Microsoft Teams

Is legacy PBX holding you back? How SIP can help

Hospitality trends in a post-pandemic world

SIP vs PRI: Finding the best communication solution

2020 year in review: Best of expertIP

How UC can help businesses manage uncertainty

Our top 11 podcast picks for summer listening

8 books for your summer (pandemic) reading list

How Allstream went virtual with sales training

WFH tips and takeaways from the Allstream team

Coronavirus: Working from home is now a necessity

Kari’s Law and E911: Is your phone system compliant?

Year in review: 10 of our favourite expertIP tech blogs

How SD-Internet can boost business connectivity

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