The Editors, Author at expertIP

Business phones: Why make the move to UCaaS

By The Editors / April 7, 2022

Tags: UCaaS

Since the start of the pandemic we’ve seen the rise of remote work and hybrid workforces, which are making business phones and PBX systems highly unsuited for the future of work. That’s why more enterprises are planning to move ahead with UCaaS initiatives.

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Resources / IT Management /

T1 lines: Make the switch to next-gen cloud and fiber optics

By The Editors / March 30, 2022

Next-generation alternatives to services provided over T1 lines—including high-speed internet, VoIP services and cloud-based telephony platforms—can support hybrid workforces and provide flexible, secure, reliable communication services anytime, anywhere in the world.

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Events / IT Management /

Future of work webinar: Operational productivity

By The Editors / March 24, 2022

Tags: customer experience, cybersecurity, future of work, hybrid work, operational productivity, SD-WAN

As part of our Future of Work 360 series, Allstream talks with Cisco’s Joey LeMonier and Dan Mathews, along with Allstream’s Steve Fisher and Matt Waldo, about tools and techniques for improving operational productivity in the new world of hybrid work.

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Events / IT Management /

Future of work webinar: The Great Retention

By The Editors / March 10, 2022

Tags: future of work, Great Resignation, Great Retention, hybrid work

As part of our Future of Work 360 series, Allstream talks about the Great Retention with Cisco’s Mark Miller and Justin Fields—from the role of technology in setting work/life boundaries to creating a more level playing field for remote workers.

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Resources / IT Management /

How the FCC deregulation order will affect your POTS lines

By The Editors / February 24, 2022

Tags: FCC deregulation, POTS lines

While there’s no need to panic over the FCC deregulation—after all, POTS lines aren’t going to disappear overnight—it’s a good time to make the move to next-generation technologies. While you’ll avoid significant price increases, you can also modernize your data and voice services.

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Resources / IT Management /

The benefits of an all-digital enterprise toll-free service

By The Editors / February 15, 2022

Allstream has partnered with The Toll-Free Exchange to provide toll-free service for enterprise customers in Canada and the U.S. We talk to Terry Causey, Allstream’s VP of Network Architecture & Engineering, about the latest evolution of our North American network.

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Events / IT Management /

Webinar: The future of hybrid work is human-centric

By The Editors / February 2, 2022

Tags: future of work, hybrid work

The best leaders combine technology intelligence with emotional intelligence—and together these will help organizations navigate ongoing disruption with a human-centric focus, according to future of work expert Cheryl Cran in our latest webinar.

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News / IT Management /

What Internet speed does your business need?

By The Editors / October 26, 2021

Prepare now for the return to the office by building the right Internet foundation for your business. But to keep your business up and running at all times, there are several factors to consider that may affect your Internet speed and performance.

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Resources / IT Management /

Build out your network with a ‘lit’ building

By The Editors / October 18, 2021

Every network is made up of building blocks, but most businesses have gaps where those building blocks are weak or even missing. These gaps are even more apparent when you’re dealing with a remote or hybrid workforce. But filling in the gaps—and supporting your business-critical tools—is easy...

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Events / IT Management /

Tech events, summits and conferences for 2021/22

By The Editors / September 2, 2021

Tags: Events

While 2020 shuttered most industry events and conferences, some organizers pivoted to digital platforms—with mixed success. Since then, many have worked out the bugs of running digital and hybrid conferences, making the experience more engaging and interactive than ever.

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Fun / IT Management /

Allstream staff share their pandemic hobbies: Part 2

By The Editors / August 19, 2021

From growing peppers for homemade hot sauce to learning to play the kalimba and taking up the 6Kx30 running challenge, we share some of the unique hobbies, projects and creative pursuits that got us through long days of lockdown and brought a little Zen into our lives.

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News / IT Management /

Allstream Q&A: The future of hybrid work

By The Editors / August 3, 2021

Tags: hybrid work, hybrid workforce, SD-WAN, UC, UCaaS

We talked to Rebecca Lynch, VP of Product for Allstream, and David Beaman, Director of Product Development, about Allstream’s product evolution, how the pandemic affected digital transformation and the future of hybrid work.

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Fun / IT Management /

Allstream staff share their pandemic hobbies: Part 1

By The Editors / July 20, 2021

From Star Wars-themed cross-stitching to building electric guitars, quilling, quilting, roller blading and renovations, we share some of the unique hobbies, projects and creative pursuits that got us through long days of lockdown and brought a little Zen into our lives.

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Fun / IT Management /

Allstream’s 2021 summer reading list for IT pros

By The Editors / June 30, 2021

Tags: summer reading list

After a tough year of WFH, home-schooling, rolling lockdowns, border closures and the inability to escape winter, this summer is more welcome than ever. Here are a few summer reading recommendations from the Allstream team to help you rest and recharge.

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News / IT Management /

Q&A: Leading the way for women in technology

By The Editors / May 13, 2021

Tags: IEEE, WCT-AB, women in technology

We talk to Allstream’s Kelly Pitaoulis, the new Vice Chair of WCT-AB, about how things have changed for women in technology since she began her career and what she hopes to achieve with the newly resurrected Alberta chapter of IEEE’s WCT.

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Resources / Customer Service /

Q&A: What customer service means at Allstream

By The Editors / April 29, 2021

Tags: customer service, customer support, customer-centric

When it comes to customer service and support, actions speak louder than words. We talk to Gioele La Para, customer service manager at Allstream, about the evolution of customer support and what we’re doing to walk the talk.

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Resources / SIP Trunking /

Allstream launches Direct Routing for Microsoft Teams

By The Editors / March 4, 2021

Tags: Allstream Direct Routing for Microsoft Teams, WFH

With this solution, your voice access is fully integrated into your Teams environment, so pivoting from voice to IM and back to voice is as easy as pushing a button. But there are a host of other benefits, from built-in resiliency to security — all without breaking the bank.

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News / SIP Trunking /

Is legacy PBX holding you back? How SIP can help

By The Editors / February 18, 2021

Tags: SIP, SIP PRI, SIP Trunking

The post-pandemic office will likely look a whole lot different than it did at the start of 2020. So if your legacy PBX wasn’t serving you pre-pandemic, it might be time to start thinking about SIP trunking or hybrid SIP/PRI for the future of work.

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Resources / IT Management /

Hospitality trends in a post-pandemic world

By The Editors / February 4, 2021

In a new webinar, Allstream hosts a panel of IT experts in the hospitality industry who discuss the challenges of personalization, the rise of cloud communication platforms and what we can expect from hotel brands in a world after COVID-19.

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News / SIP Trunking /

SIP vs PRI: Finding the best communication solution

By The Editors / January 28, 2021

Tags: PRI, SIP, SIP Trunking, UC&C

Maybe you’re looking to upgrade your legacy system. Maybe you need more flexibility to support a remote workforce. If you’re deciding between SIP and PRI — or a hybrid of the two — there are a number of factors to consider for your current and future requirements.

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News / IT Management /

2020 year in review: Best of expertIP

By The Editors / December 31, 2020

Tags: 2020 year in review, best of 2020

Despite the many, many challenges of 2020, it was also a rather exceptional year for technology such as cloud and UC&C. So as the year comes to a close, we look back at some of our favourite articles on expertIP during this unprecedented year.

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News / IT Management /

Top tech trends shaping the hospitality industry

By The Editors / September 24, 2020

Tags: cloud voice, hospitality, SIP Trunking

David Burtnik is an account executive with Allstream, specializing in the hospitality sector. Over the past 35 years, he’s worked with hundreds of hotels including every major brand in his market and multiple independent hotels. He talks to expertIP about the unique challenges facing the...

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News / Unified Communications /

How UC can help businesses manage uncertainty

By The Editors / August 27, 2020

Tags: UC, UCCV, unified communications

We talk to Lesley McKibbon, lead project manager for Allstream’s UC operations, about how unified communication tools and managed IT services can keep businesses connected — and productive — during the COVID-19 pandemic.

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Fun / IT Management /

Our top 11 podcast picks for summer listening

By The Editors / July 30, 2020

Tags: podcasts

You might be spending more time at home this summer—whether working from home or taking a staycation. So kick back, soak up the sun and immerse yourself in one of our favourite podcasts, from WFH tips and tricks to thought leadership on the latest tech.

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Fun / IT Management /

8 books for your summer (pandemic) reading list

By The Editors / July 16, 2020

Tags: books, reading list

Whether to further your personal or career goals, or just to escape for a moment into a world without face masks and physical distancing requirements, here’s a list of our summer reading picks—some hot off the press, and some oldies but goodies.

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The Editors

Recent Posts

Business phones: Why make the move to UCaaS

T1 lines: Make the switch to next-gen cloud and fiber optics

Future of work webinar: Operational productivity

Future of work webinar: The Great Retention

How the FCC deregulation order will affect your POTS lines

The benefits of an all-digital enterprise toll-free service

Webinar: The future of hybrid work is human-centric

What Internet speed does your business need?

Build out your network with a ‘lit’ building

Tech events, summits and conferences for 2021/22

Allstream staff share their pandemic hobbies: Part 2

Allstream Q&A: The future of hybrid work

Allstream staff share their pandemic hobbies: Part 1

Allstream’s 2021 summer reading list for IT pros

Q&A: Leading the way for women in technology

Q&A: What customer service means at Allstream

Allstream launches Direct Routing for Microsoft Teams

Is legacy PBX holding you back? How SIP can help

Hospitality trends in a post-pandemic world

SIP vs PRI: Finding the best communication solution

2020 year in review: Best of expertIP

How UC can help businesses manage uncertainty

Our top 11 podcast picks for summer listening

8 books for your summer (pandemic) reading list

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