The Editors, Author at expertIP

Should your phone system be in the cloud?

By The Editors / February 7, 2019

It’s time to replace your legacy phone system — but, unlike a decade ago, this isn’t a simple hardware upgrade. Now you have choices: Do you stick with an on-premises system, or do you move into the cloud? Or try to find a combination of both?

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Resources / IT Management /

6 reasons to upgrade your business phone system

By The Editors / January 24, 2019

Finding a new phone system isn’t just about meeting your hardware needs, but also boosting employee productivity, improving the customer experience and building a foundation for new technologies such as AI — and our new eBook will guide you through the process.

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Events / IT Management /

Events: Top tech conferences to attend this winter

By The Editors / January 3, 2019

Tags: conference, event, summit

Some New Year resolutions are harder to keep than others. That new diet or exercise plan may fall by the wayside in a few months (or days), but one resolution that’s easier to keep is a commitment to developing your skills and increasing your knowledge base.

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News / IT Management /

Our favourite expertIP blogs of 2018

By The Editors / December 20, 2018

It’s that time of year, when we reflect upon the past 12 months — and frantically finish our holiday shopping, prepare to see in-laws and let our gym routine fall into disarray. Amid the chaos, we’ve taken a breather to reflect on the top tech trends that shaped our world in 2018.

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Events / IT Management /

Events: Top tech conferences to attend this fall

By The Editors / August 30, 2018

Tags: conferences, Events

Take a cue from students heading back to school and take your IT skills to the next level at the many conferences, summits and expos on offer over the coming months — while networking with the best in the business. Here are some of our top picks:

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News / Security /

Are your remote workers a security hazard?

By The Editors / August 2, 2018

It’s summertime, and that means many of us are working remotely from home, the cottage or maybe even a vacation rental abroad. But malicious actors aren’t taking a summer break — so we can never fully let our guard down when it comes to digital security.

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Fun / IT Management /

Summer school: An IT pro’s reading list

By The Editors / July 5, 2018

Tags: books, IT resources

It’s summer — time to unwind, and reach for that mystery or science fiction novel you’ve been meaning to read. But just as students are encouraged to keep up their learning during the summer months, we too, as adults, can use this time to build our knowledge base.

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Music and radio podcast smartphone app design placed on a mobile phone screen.

Fun / IT Management /

10 podcasts for IT pros

By The Editors / May 10, 2018

Tags: podcasts

You’re busy, but you want to keep up with the latest tech news and trends — or laugh at jokes only techies would find funny. Here’s our curated list of podcasts that are worth a listen on the treadmill, with your morning coffee or on your daily commute.

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Human feet in colorful winter socks on the floor and hands with book. Closeup view

Fun / IT Management /

Books to read in 2018: A reading list for IT pros

By The Editors / January 18, 2018

Tags: business books

With the start of a new year comes new resolutions. Whether you’re looking to fast-track your career or simply escape into a good book, here are our picks for your winter reading list.

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News / Customer Service /

Q&A: Growing Allstream’s customer lifetime value

By The Editors / December 14, 2017

Tags: CLM, customer experience

Allstream’s Product & Customer Lifecycle Management Group has a mandate to create, grow and sustain customer lifetime value across all platforms and channels, in addition to traditional product management.

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Resources / SIP Trunking /

Q&A: What’s next for Allstream SIP Trunking

By The Editors / October 26, 2017

Tags: SIP, SIP Trunking

JC De Jesus leads Allstream’s NGN SIP Trunking Product Group, responsible for product design and delivery in North America. He talks to expertIP about Allstream’s SIP Trunking pedigree, next-generation capabilities and expansion plans for the year ahead.

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Resources / Unified Communications /

Q&A: Allstream’s UC lead talks strategy, innovation

By The Editors / September 5, 2017

Tags: UC

expertIP sits down with Robert Hamer, who leads Allstream’s Unified Communications Strategic Product Group (SPG), to talk about trends in UC, how Allstream is innovating in this space and what customers can expect in the months to come.

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Events / IT Management /

Event listings: Back to school for IT pros

By The Editors / August 17, 2017

Tags: conferences, Events

expertIP looks at some of the top events and conferences in North America (and beyond) taking place this fall to brush up on your IT skills and advance your career.

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News / IT Management /

Leading the ‘new’ Allstream

By The Editors / May 25, 2017

Tags: Allstream, Electric Lightwave, Zayo

We talk to Allstream COO Raymond Lahoud about being a ‘brand refocused,’ new cross-border capabilities, and what customers can expect now and in the year ahead.

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Bloggers / Weekly Tech Bytes /

Trump woos tech leaders

By The Editors / December 16, 2016

Tags: amazon, Popcorn Time, Uber

President-elect delivers a friendly message to America’s tech leaders, California delivers an unfriendly one to Uber, Amazon delivers popcorn by drone, and Popcorn Time delivers treachery via the Internet. This week’s tech roundup delivers the goods.

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Arrows for adding products to Shopping basket or shopping cart illustration concept. EPS 10 file. Transparency effects used on highlight elements.

Bloggers / Weekly Tech Bytes /

Amazon Go kills off superstore checkouts

By The Editors / December 9, 2016

Tags: Amazon Go, Pebble, TalkTalk

Everyone wants to reinvent everything this week. Amazon’s doing it with supermarkets, Microsoft wants to do it with search, and Apple is probably doing it with cars. It’s all in our weekly tech roundup of the Web’s most interesting stories.

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Sofia, Bulgaria - April 24, 2014: Studio shot of bitcoin in a row on black background . Bitcoin - bit coin BTC the new virtual money

Bloggers / Weekly Tech Bytes /

Hacker holds San Francisco transit to ransom

By The Editors / December 2, 2016

Tags: AI, bitcoin, ransomware

Ransomware attack ruins a transport manager’s week, the IRS wants bitcoin users to complete their taxes, AI researchers have gone completely bonkers, and a European police officer proves that everything is completely broken. Here’s your weekly tech roundup.

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People walking in a city square composited with a grid of glowing, electronic numbers.

Bloggers / Weekly Tech Bytes /

Canadians could try harder on digital privacy

By The Editors / November 25, 2016

Tags: AI, privacy

Canadians aren’t that privacy-savvy, but they are happy with their digital services. Headphones are learning to spy on you, computers are learning to lip read and Facebook is learning that censorship might just pay. It’s all in this week’s tech roundup.

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Bloggers / Weekly Tech Bytes /

What your phone’s surface says about you

By The Editors / November 18, 2016

Tags: Facebook, LinkedIn, privacy

Another hacked swinger site, a whole other kind of dirt on your phone, Russia kills off Facebook, and Facebook kills off its users. Oh, and what the heck is happening in Trumpville? Read on for this week’s tech roundup.

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Stressed leader sitting at the head of table at staff meeting

Bloggers / Weekly Tech Bytes /

Tech titans tense over Trump

By The Editors / November 11, 2016

Tags: CSIS, Facebook

Silicon Valley prepares for change, Facebook promises to improve misinformation on its newsfeed and CSIS tries to defend its handling of citizen data. It’s been quite a week — read all about it in our latest tech roundup.

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Bloggers / Weekly Tech Bytes /

Election battle moves to cyberspace

By The Editors / November 4, 2016

Tags: online piracy, U.S. presidential election 2016

An increasingly bizarre election plays out on the Internet with spy stories, fake ads and misinformation. An insurance firm wants to read your Facebook posts, one girl really shouldn’t be allowed near a phone, and a beleaguered granny fights back against copyright meanies.

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Bloggers / Weekly Tech Bytes /

Internet of Pings brings Web to its knees

By The Editors / October 28, 2016

Tags: Dyn, IoT malware

Hackers said last week’s DDoS apocalypse was a precursor to something larger and scarier. Don’t worry, though, because Apple’s new Macbook Pros have a nifty new touch bar, and Microsoft just launched a spinny fondlewheel. So it’s all going to be OK.

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Bloggers / Weekly Tech Bytes /

Ecuador cuts off WikiLeaks founder

By The Editors / October 21, 2016

Tags: AI, bots, Wikileaks

WikiLeaks battles for connectivity, Facebook acts like a Victorian preacher, Jeff Bezos wants to conquer space, and more tech bigwig idiocy. Oh, and a robotic Joey Tribbiani. Enjoy.

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Brain made out of circuits like artificial Intelligence

Bloggers / Weekly Tech Bytes /

Learning to survive in an AI world

By The Editors / October 14, 2016

Tags: AI, analytics, Free Basics

Politicians want to deliver us from AI-magaddon. Facebook may deliver free Internet to poor America. Samsung stops delivering exploding phones. And one guy just can’t get a nice cup of tea. Read all about it in this week’s tech roundup.

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Bloggers / Weekly Tech Bytes /

Pixel throws hat into smartphone ring

By The Editors / October 7, 2016

Tags: banking automation, ICAAN, smartphones

The Google Pixel explodes onto the phone circuit, customer dissatisfaction with the iPhone explodes into a lawsuit and the Samsung Galaxy Note 7 just continues to explode. All this, Twitter trouble, ownership, robot children and industry sexism grace our tech lineup this week.

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The Editors

Recent Posts

Should your phone system be in the cloud?

6 reasons to upgrade your business phone system

Events: Top tech conferences to attend this winter

Our favourite expertIP blogs of 2018

Events: Top tech conferences to attend this fall

Are your remote workers a security hazard?

Summer school: An IT pro’s reading list

10 podcasts for IT pros

Books to read in 2018: A reading list for IT pros

Q&A: Growing Allstream’s customer lifetime value

Q&A: What’s next for Allstream SIP Trunking

Q&A: Allstream’s UC lead talks strategy, innovation

Event listings: Back to school for IT pros

Leading the ‘new’ Allstream

Trump woos tech leaders

Amazon Go kills off superstore checkouts

Hacker holds San Francisco transit to ransom

Canadians could try harder on digital privacy

What your phone’s surface says about you

Tech titans tense over Trump

Election battle moves to cyberspace

Internet of Pings brings Web to its knees

Ecuador cuts off WikiLeaks founder

Learning to survive in an AI world

Pixel throws hat into smartphone ring

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