Emanuel Corthay has more than 15 years of experience launching innovative products that leverage technology to help people achieve more. From the idea to the R&D lab testing stage, to development and all the way through to product launch, Emanuel has a track record of successfully leading projects to completion. In his current position as Senior Product Manager at Allstream, Emanuel is responsible for Allstream’s Cisco Unified Communications (UC) portfolio of products in the U.S. and Canada, including a UCaaS offering in the cloud. He is currently focused on expanding service offerings to customers, particularly around how artificial intelligence (AI) can improve collaboration and the user experience for contact centres.
Artificial intelligence is making its way into the workplace — from the boardroom to the contact centre. Here’s how it could transform your organization.Read post