Emanuel is responsible for Allstream’s Cisco Unified Communications (UC) portfolio of products in the U.S. and Canada, including a UCaaS offering in the cloud. He has more than 15 years of experience launching innovative products that leverage technology to help people achieve more. From the idea to the R&D lab testing stage, to development and all the way through to product launch, Emanuel has a track record of successfully leading projects to completion. He is currently focused on expanding service offerings to customers, particularly around how artificial intelligence (AI) can improve collaboration and the user experience for contact centres.
Collaboration services must always work, but also work with the highest level of quality to ensure a good customer experience. With Allstream IT CloudView powered by Cisco Meraki, it’s now possible to not only prioritize traffic, but also gain instant visibility into your network.Read post