Vawn Himmelsbach, Author at expertIP

The UC evolution: Top trends for 2020

By Vawn Himmelsbach / Editor / January 16, 2020

Tags: UC, UC&C, UCaaS, unified communications

While we’ve seen unified communications move from on-prem to the cloud, this year will see further consolidation of collaboration tools with platform plays, more APIs for customization and new tech like AI that will take UC to a whole new level.

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News / IT Management /

Edge computing to gain traction in 2020: Forrester

By Vawn Himmelsbach / Editor / November 28, 2019

Tags: cloud, cloud computing, edge, edge computing

More compute capabilities are moving to the edge of the network, thanks to a confluence of factors such as AI apps and the increasing availability of 5G and Wi-Fi 6. So what does that mean for your network architecture?

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News / IT Management /

AI and IBN: Preparing your network for the future

By Vawn Himmelsbach / Editor / October 31, 2019

Tags: AI, IBN, SDN

Cisco’s inaugural report on global networking trends shows that today’s IT networks are becoming increasingly unmanageable by traditional means. The solution to modernization could lie in artificial intelligence, automation and intent-based networking.

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News / IT Management /

How to leapfrog common DX hurdles

By Vawn Himmelsbach / Editor / October 24, 2019

Tags: Agile, digital transformation, DX

Gartner predicts digital innovation will double in both time and costs during the year ahead. To keep DX on track, it comes down to some non-tech strategies. Here’s what to keep in mind:

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News / IT Management /

The Great Migration: Colocation, Cloud and Edge

By Vawn Himmelsbach / Editor / October 10, 2019

Tags: cloud, colocation, data center

Data centres aren’t just about racks anymore. Fuelled by technologies such as 5G, augmented reality and the Internet of Things, we’re seeing a move off-premise to enhanced colocation services, multi-cloud environments and edge data centres.

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News / IT Management /

How automation will transform IT networking

By Vawn Himmelsbach / Editor / September 26, 2019

Tags: network automation, SD-WAN, SDN

From enterprise networks to the data centre, automation is set to transform IT networking for the better. But the road to simplicity is paved with complexity.

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News / Cloud /

Why hybrid cloud is becoming the new normal

By Vawn Himmelsbach / Editor / September 12, 2019

Tags: cloud, cloud computing, hybrid cloud

Cloud is maturing and evolving, and that means cloud strategies are maturing and evolving, too. Here’s what you need to know about repatriation, the ‘new’ hybrid cloud and taking an application-first approach to your cloud strategy.

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News / Customer Service /

Taking CX to the next level in your contact centre

By Vawn Himmelsbach / Editor / August 29, 2019

Tags: AI, contact centre, CX, UC

Gen Z isn’t going to sit on hold for an agent. But emerging technologies and increasing channel diversity are changing the face of traditional contact centres — which has the potential to dramatically improve the customer experience.

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Fun / IT Management /

Where to book your next ‘geeky’ vacation

By Vawn Himmelsbach / Editor / August 15, 2019

While there’s still time to plan a last-minute summer getaway, it’s also a good time to start preparing for your next vacation — after all, winter is coming. Here are five travel destinations to stimulate your brain or get your geek on.

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News / IT Management /

How to get your boss on board with 5G

By Vawn Himmelsbach / Editor / July 18, 2019

Tags: 5G

Like the temperatures outside, 5G is heating up — but higher-ups aren’t necessarily sold on the disruptive potential of this next-gen cellular network technology. Here’s a primer to help you state your case for 5G (when everyone is back from vacation, of course).

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News / IT Management /

Don’t let economic uncertainty slow DX efforts

By Vawn Himmelsbach / Editor / June 13, 2019

Tags: AI, DX, Gartner

We talk to Gartner analyst John-David Lovelock about the latest IT spending forecast, and why the discussion is changing from one about number-crunching to one about digital disruption.

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News / IT Management /

The top 5 benefits of SD-WAN technology

By Vawn Himmelsbach / Editor / May 16, 2019

Tags: SD-WAN

It’s taken some time to catch on, but an increasing number of organizations are getting onboard with software-defined WANs. This is the year SD-WAN is expected to take off — and be a major driver for network modernization and multi-cloud deployments.

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News / IT Management /

Connectivity remains a key challenge for IoT projects

By Vawn Himmelsbach / Editor / April 18, 2019

Tags: AI, IIoT, IoT

The Internet of Things is moving out of the sandbox and starting to drive real outcomes, according to a new survey of IoT developers. But security, connectivity and interoperability are still major hurdles — though not insurmountable.

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News / Unified Communications /

UCaaS ramps up in contact centres

By Vawn Himmelsbach / Editor / April 4, 2019

Tags: AI, contact centre, DX

Channels that will transform the contact centre — and the customer experience — include virtual assistants, proactive automation, web chat, instant messaging and mobile applications. Here’s a preview of what’s to come in the next five years.

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News / IT Management /

Network complexity holds back digital transformation

By Vawn Himmelsbach / Editor / March 21, 2019

Tags: digital transformation, DX, SD-WAN

Network professionals are spending too much time troubleshooting today’s multi-vendor, multi-cloud network environments, says a new report. Here’s how next-gen IT networks like SD-WAN could help pave the way for DX.

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News / IT Management /

Why edge computing should be on your radar in 2019

By Vawn Himmelsbach / Editor / February 21, 2019

Tags: AI, edge computing, IoT

Artificial intelligence is moving to the edge of the network alongside the Internet of Things. If you don’t already have an edge computing strategy, this is the year to get on board.

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News / IT Management /

How SD-WANs are transforming branch connectivity

By Vawn Himmelsbach / Editor / January 17, 2019

Tags: DX, SD-WAN

While the Internet isn’t replacing MPLS, software-defined WANs are proving to be a complementary approach for network connectivity and control, particularly in distributed organizations with remote sites and branch offices.

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News / IT Management /

Blockchain: the reality behind the hype

By Vawn Himmelsbach / Editor / December 6, 2018

Are we moving past the hype into practical applications, or are the benefits of blockchain still largely theoretical? We take a look at what’s ahead for this technology in 2019 and beyond.

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News / Cloud /

Multicloud: The next evolution of cloud computing

By Vawn Himmelsbach / Editor / November 22, 2018

Tags: cloud, multicloud

These days, cloud is about more than access to cheap servers. The evolving world of multicloud is complex and requires a new approach to managing cloud — but it will also be a key enabler of innovation and digital transformation in the coming year.

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News / IT Management /

Do we need a reality check on virtual reality?

By Vawn Himmelsbach / Editor / November 8, 2018

Tags: AR, immersive technologies, VR

AR/VR hasn’t yet lived up to the hype surrounding it, but immersive technologies haven’t faded away or disappeared. Instead, they’re finding use cases in business and industrial applications that are quietly proving their ROI.

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News / IT Management /

MEC and 5G: A marriage of connectivity and speed

By Vawn Himmelsbach / Editor / October 25, 2018

Tags: 5G, MEC, network slicing

Together, mobile edge computing and the fifth generation of mobile networks will make a powerful duo, providing real-time connectivity for emerging applications. But do you need to wait for 5G to get on board with MEC?

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News / IT Management /

How to drive business value from IoT projects

By Vawn Himmelsbach / Editor / October 11, 2018

Tags: Gartner, Internet of things, IoT

The impacts of IoT on your business can range from incremental to transformative. But setting goals, quantifying benefits and predicting ROI — as well as preparing for disruptive technologies such as artificial intelligence — are essential for success.

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News / IT Management /

What you need to know about the 5G standard

By Vawn Himmelsbach / Editor / September 27, 2018

Tags: 5G

While a standard has been officially released, it’s still not entirely complete. So, what does this mean for 5G devices and networks, and how soon should you jump on the bandwagon?

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News / Managed Services /

SD-WAN adoption to transform enterprise networks

By Vawn Himmelsbach / Editor / September 13, 2018

Tags: SD-WAN

Newly released reports from IDC and Dell’Oro Group show significant growth in the software-defined WAN market, reflecting demand for scalability, performance and control to power digital transformation and cloud-enabled applications.

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News / IT Management /

‘Things’ are coming together for smart cities

By Vawn Himmelsbach / Editor / August 16, 2018

Tags: smart city

The Internet of Things and artificial intelligence are key technologies for building smart cities, but so too are emerging business models that can handle – and make sense of – the massive amounts of data being produced by municipal applications.

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Vawn Himmelsbach

Recent Posts

The UC evolution: Top trends for 2020

AI and IBN: Preparing your network for the future

How to leapfrog common DX hurdles

How automation will transform IT networking

Taking CX to the next level in your contact centre

Where to book your next ‘geeky’ vacation

How to get your boss on board with 5G

Don’t let economic uncertainty slow DX efforts

The top 5 benefits of SD-WAN technology

Connectivity remains a key challenge for IoT projects

UCaaS ramps up in contact centres

Network complexity holds back digital transformation

Why edge computing should be on your radar in 2019

How SD-WANs are transforming branch connectivity

Blockchain: the reality behind the hype

Do we need a reality check on virtual reality?

MEC and 5G: A marriage of connectivity and speed

How to drive business value from IoT projects

What you need to know about the 5G standard

SD-WAN adoption to transform enterprise networks

‘Things’ are coming together for smart cities

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