Vawn Himmelsbach, Author at expertIP

IT budgets rebound, fuelling new DX projects

By Vawn Himmelsbach / Editor / September 10, 2020

Tags: BPM, digital transformation, DX, IT budgets, IT spending

After IT spending came to a standstill in the spring amid economic uncertainty, digital transformation (DX) projects are starting to move forward—in many cases at an accelerated pace—to navigate new go-to-market strategies and manage remote workforces.

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News / IT Management /

5G back on track to transform the enterprise

By Vawn Himmelsbach / Editor / August 13, 2020

Tags: 5G

COVID-19 may have slowed the adoption of 5G as the world hit pause in mid-March, but spending on worldwide 5G network infrastructure is set to almost double this year, setting the stage for new use cases in verticals like industry, transport and health.

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News / Security /

How to ramp up IT security for a remote workforce

By Vawn Himmelsbach / Editor / July 2, 2020

Tags: cloud security, COVID, IT security, remote workforce, WFH

COVID-related cyber attacks are on the rise. So as companies slowly move at least part of their workforce back to the office, it’s important to review lessons learned since the start of work-from-home orders to bolster IT security during this awkward transition phase.

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News / Security /

Cybersecurity in the age of COVID-19

By Vawn Himmelsbach / Editor / June 4, 2020

Tags: COVID-19, cyber security, cybersecurity, WFH

Since mid-March, we’ve seen an increase in the volume and scope of cybersecurity attacks as employees working from home and transitioning back to the office present a tempting target for malicious actors. This could change the way your business evaluates risk for years to come.

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Resources / Business Continuity /

Returning to the office: How to protect your team

By Vawn Himmelsbach / Editor / May 21, 2020

Tags: business continuity, COVID-19, crisis management, returning to the office

From practices to protect employees to new workplace safety regulations and planning for a potential new wave of COVID-19, Allstream talks to the experts in an online roundtable about how to safely make the transition from WFH back to the office.

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network monitoring and management megatrends

News / IT Management /

What’s new in network monitoring tools

By Vawn Himmelsbach / Editor / April 30, 2020

Tags: EMA, IoT, network monitoring, network monitoring tools, SDN

Network managers still spend a good chunk of their day on reactive troubleshooting. But survey data from IT research firm EMA suggests that enterprises are looking to end network management tool sprawl, while dealing with new demands from IoT and data centre SDN.

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News / IT Management /

2020 networking trends: SD-WAN, 5G and edge

By Vawn Himmelsbach / Editor / April 16, 2020

Tags: 5G, edge computing, networking trends, SD-WAN

COVID-19 has disrupted business as usual. Plans for the year ahead have been thrown out the window, both at work and in our personal lives. But networking technologies have become more critical than ever—now, and when we come out the other side of this pandemic.

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News / IT Management /

How to successfully manage your remote team

By Vawn Himmelsbach / Editor / April 2, 2020

Tags: coronavirus, COVID-19, remote team, remote work, remote workers, virtual meetings

Even if your organization has a remote-work strategy in place, you’re probably not prepared for your entire workforce to work from home. Here are a few suggestions to keep your remote team on track—helping them stay productive, but also feel connected and part of a team.

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News / Business Continuity /

How to set up a remote workforce for future resiliency

By Vawn Himmelsbach / Editor / March 26, 2020

Tags: business continuity, Gartner, remote work, remote workforce

You might be working around the clock to support new remote workers—dealing with everything from bandwidth to connectivity to security. But CIOs can respond to the crisis with both short- and long-term actions to build resiliency, according to one Gartner analyst.

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News / IT Management /

Why SD-WAN is poised to take off in 2020

By Vawn Himmelsbach / Editor / February 13, 2020

Tags: 5G, multi-cloud, SASE, SD-WAN

From 5G network slicing to multi-cloud networking, software-defined WANs are evolving to offer a whole lot more than just branch connectivity. And this is the year industry analysts expect we’ll start to see the vast potential of this foundational technology.

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News / IT Management /

Enterprise networking trends to watch in 2020

By Vawn Himmelsbach / Editor / January 30, 2020

Tags: 2020 trends, 5G, enterprise networking, IBN, SD-WAN, Wi-Fi 6

AI might get all the attention, but technologies like Wi-Fi 6 and SD-WAN are poised to play a bigger role in enterprise networking this year. With increasing automation, however, the role of network engineer is also starting to change.

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News / Unified Communications /

The UC evolution: Top trends for 2020

By Vawn Himmelsbach / Editor / January 16, 2020

Tags: UC, UC&C, UCaaS, unified communications

While we’ve seen unified communications move from on-prem to the cloud, this year will see further consolidation of collaboration tools with platform plays, more APIs for customization and new tech like AI that will take UC to a whole new level.

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News / IT Management /

Edge computing to gain traction in 2020: Forrester

By Vawn Himmelsbach / Editor / November 28, 2019

Tags: cloud, cloud computing, edge, edge computing

More compute capabilities are moving to the edge of the network, thanks to a confluence of factors such as AI apps and the increasing availability of 5G and Wi-Fi 6. So what does that mean for your network architecture?

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News / IT Management /

AI and IBN: Preparing your network for the future

By Vawn Himmelsbach / Editor / October 31, 2019

Tags: AI, IBN, SDN

Cisco’s inaugural report on global networking trends shows that today’s IT networks are becoming increasingly unmanageable by traditional means. The solution to modernization could lie in artificial intelligence, automation and intent-based networking.

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News / IT Management /

How to leapfrog common DX hurdles

By Vawn Himmelsbach / Editor / October 24, 2019

Tags: Agile, digital transformation, DX

Gartner predicts digital innovation will double in both time and costs during the year ahead. To keep DX on track, it comes down to some non-tech strategies. Here’s what to keep in mind:

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News / IT Management /

The Great Migration: Colocation, Cloud and Edge

By Vawn Himmelsbach / Editor / October 10, 2019

Tags: cloud, colocation, data center

Data centres aren’t just about racks anymore. Fuelled by technologies such as 5G, augmented reality and the Internet of Things, we’re seeing a move off-premise to enhanced colocation services, multi-cloud environments and edge data centres.

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News / IT Management /

How automation will transform IT networking

By Vawn Himmelsbach / Editor / September 26, 2019

Tags: network automation, SD-WAN, SDN

From enterprise networks to the data centre, automation is set to transform IT networking for the better. But the road to simplicity is paved with complexity.

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News / Cloud /

Why hybrid cloud is becoming the new normal

By Vawn Himmelsbach / Editor / September 12, 2019

Tags: cloud, cloud computing, hybrid cloud

Cloud is maturing and evolving, and that means cloud strategies are maturing and evolving, too. Here’s what you need to know about repatriation, the ‘new’ hybrid cloud and taking an application-first approach to your cloud strategy.

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News / Customer Service /

Taking CX to the next level in your contact centre

By Vawn Himmelsbach / Editor / August 29, 2019

Tags: AI, contact centre, CX, UC

Gen Z isn’t going to sit on hold for an agent. But emerging technologies and increasing channel diversity are changing the face of traditional contact centres — which has the potential to dramatically improve the customer experience.

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Fun / IT Management /

Where to book your next ‘geeky’ vacation

By Vawn Himmelsbach / Editor / August 15, 2019

While there’s still time to plan a last-minute summer getaway, it’s also a good time to start preparing for your next vacation — after all, winter is coming. Here are five travel destinations to stimulate your brain or get your geek on.

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News / IT Management /

How to get your boss on board with 5G

By Vawn Himmelsbach / Editor / July 18, 2019

Tags: 5G

Like the temperatures outside, 5G is heating up — but higher-ups aren’t necessarily sold on the disruptive potential of this next-gen cellular network technology. Here’s a primer to help you state your case for 5G (when everyone is back from vacation, of course).

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News / IT Management /

Don’t let economic uncertainty slow DX efforts

By Vawn Himmelsbach / Editor / June 13, 2019

Tags: AI, DX, Gartner

We talk to Gartner analyst John-David Lovelock about the latest IT spending forecast, and why the discussion is changing from one about number-crunching to one about digital disruption.

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News / IT Management /

The top 5 benefits of SD-WAN technology

By Vawn Himmelsbach / Editor / May 16, 2019

Tags: SD-WAN

It’s taken some time to catch on, but an increasing number of organizations are getting onboard with software-defined WANs. This is the year SD-WAN is expected to take off — and be a major driver for network modernization and multi-cloud deployments.

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News / IT Management /

Connectivity remains a key challenge for IoT projects

By Vawn Himmelsbach / Editor / April 18, 2019

Tags: AI, IIoT, IoT

The Internet of Things is moving out of the sandbox and starting to drive real outcomes, according to a new survey of IoT developers. But security, connectivity and interoperability are still major hurdles — though not insurmountable.

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News / Unified Communications /

UCaaS ramps up in contact centres

By Vawn Himmelsbach / Editor / April 4, 2019

Tags: AI, contact centre, DX

Channels that will transform the contact centre — and the customer experience — include virtual assistants, proactive automation, web chat, instant messaging and mobile applications. Here’s a preview of what’s to come in the next five years.

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Vawn Himmelsbach

Recent Posts

IT budgets rebound, fuelling new DX projects

5G back on track to transform the enterprise

Cybersecurity in the age of COVID-19

Returning to the office: How to protect your team

What’s new in network monitoring tools

2020 networking trends: SD-WAN, 5G and edge

How to successfully manage your remote team

How to set up a remote workforce for future resiliency

Why SD-WAN is poised to take off in 2020

Enterprise networking trends to watch in 2020

The UC evolution: Top trends for 2020

AI and IBN: Preparing your network for the future

How to leapfrog common DX hurdles

How automation will transform IT networking

Taking CX to the next level in your contact centre

Where to book your next ‘geeky’ vacation

How to get your boss on board with 5G

Don’t let economic uncertainty slow DX efforts

The top 5 benefits of SD-WAN technology

Connectivity remains a key challenge for IoT projects

UCaaS ramps up in contact centres

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