While some enterprises hold back on new tech adoption to save money, that conservative posture may cost them far more in terms of talent and competitiveness over the long run.
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Artificial intelligence is making its way into the workplace — from the boardroom to the contact centre. Learn how it will transform your organization (and register for our seminar in Montreal with Cisco, where you’ll see AI in action).
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Self-organizing networks will no longer simply detect, diagnose and monitor, but actually take proactive, prescriptive action. Here’s how predictive AI and ML could be a game changer for IT operations and network capacity planning.
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Artificial intelligence is moving to the edge of the network alongside the Internet of Things. If you don’t already have an edge computing strategy, this is the year to get on board.
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Automation, especially when coupled with artificial intelligence, is already driving productivity and personalization in the workplace — and fear. Two industry experts explain what this could mean for IT pros, from human/machine hybrid IT to the return of the generalist.
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It’s time to replace your legacy phone system — but, unlike a decade ago, this isn’t a simple hardware upgrade. Now you have choices: Do you stick with an on-premises system, or do you move into the cloud? Or try to find a combination of both?
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There are fads, and there are disruptors. Here’s how to recognize the difference and carve out a strategy to ensure your organization ends up on the winning side of disruption.
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Finding a new phone system isn’t just about meeting your hardware needs, but also boosting employee productivity, improving the customer experience and building a foundation for new technologies such as AI — and our new eBook will guide you through the process.
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While the Internet isn’t replacing MPLS, software-defined WANs are proving to be a complementary approach for network connectivity and control, particularly in distributed organizations with remote sites and branch offices.
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Here’s a glimpse of how much IT professionals intend to spend on new technologies, what they’re going to buy, and the types of talent they want to hire to make it all work.
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Some New Year resolutions are harder to keep than others. That new diet or exercise plan may fall by the wayside in a few months (or days), but one resolution that’s easier to keep is a commitment to developing your skills and increasing your knowledge base.
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It’s that time of year, when we reflect upon the past 12 months — and frantically finish our holiday shopping, prepare to see in-laws and let our gym routine fall into disarray. Amid the chaos, we’ve taken a breather to reflect on the top tech trends that shaped our world in 2018.
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From a move to the edge to AI as the new UI, we’ve ripped the shiny paper off five of IDC’s most notable tech predictions as we head into 2019.
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Are we moving past the hype into practical applications, or are the benefits of blockchain still largely theoretical? We take a look at what’s ahead for this technology in 2019 and beyond.
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After years of hype, 5G could finally become a reality in the New Year. But when evaluating whether your organization should get onboard — and in what capacity — ask yourself these fundamental questions: who, what, where, when and why.
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AR/VR hasn’t yet lived up to the hype surrounding it, but immersive technologies haven’t faded away or disappeared. Instead, they’re finding use cases in business and industrial applications that are quietly proving their ROI.
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Acquiring fintech firms wasn’t enough: banks now face competitive pressure from digital players such as Google, Amazon and Apple. Here’s how banks are taking a post-platform path and moving beyond traditional banking to stay relevant.
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Together, mobile edge computing and the fifth generation of mobile networks will make a powerful duo, providing real-time connectivity for emerging applications. But do you need to wait for 5G to get on board with MEC?
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The impacts of IoT on your business can range from incremental to transformative. But setting goals, quantifying benefits and predicting ROI — as well as preparing for disruptive technologies such as artificial intelligence — are essential for success.
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An RSR survey of global retailers shows how success is linked to customer experience, business intelligence and fail-fast innovation — not simply a focus on the bottom line.
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While a standard has been officially released, it’s still not entirely complete. So, what does this mean for 5G devices and networks, and how soon should you jump on the bandwagon?
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What makes blockchain compelling is its potential to make communications truly private and secure — and it might just turbo-charge collaboration tools like VoIP and UC&C.
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Take a cue from students heading back to school and take your IT skills to the next level at the many conferences, summits and expos on offer over the coming months — while networking with the best in the business. Here are some of our top picks:
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The job of a network pro is getting harder, thanks to increased complexity and new responsibilities. Find out what’s keeping your peers awake at night and which technologies are a top priority (hint: SDN), according to IDG’s annual State of the Network Survey.
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The Internet of Things and artificial intelligence are key technologies for building smart cities, but so too are emerging business models that can handle – and make sense of – the massive amounts of data being produced by municipal applications.
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