How the hotel sector can redefine guest experiences through UCaaS
Startups and other disruptive forces are making it more difficult for the hospitality industry to compete, but unified communications-as-a-service could help
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207 Unified Communications
4 critical facts about hosted unified communications
A recent report says the communications services market is changing—and that could be good news for your organization
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The smarter, faster, tougher future of Pan Am and other tech-powered sporting events
The coordinator of an art exhibition related to the recent Toronto 2015 Games discusses the fashion and functionality that athletes are coming to expect
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Better together: The true power of Unified Communications-as-a-Service explained
A recent podcast discussion brings industry experts together to talk about the value of UCaaS, the key barriers to getting a green light and success metrics
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Some important things to know about UCaaS TCO
Recent research from Nemertes shows that cloud-based unified communications is more cost-effective than ever before. A recap of the key stats
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If Deloitte’s right, four disruptive forces will shake up Canadian business
Artificial intelligence, robotics, 3D printing and collaboration tools may catch firms here unprepared. Consider this a wake-up call
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There’s a reason enterprise UCaaS is growing at a rate of up to 45 per cent
Debating if you should make the move to cloud-based UC or stick with an on-premise platform? Gartner offers a snapshot of where the industry is going
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How Yellow Pages discovered the value of UCaaS
The company which helps Canadians connect with businesses finds a way to nurture internal collaboration via Allstream’s HCS
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There’s remote working, and then there are the truly ‘out there’ mobile scenarios
It’s (finally) starting to get (sort of) warmer. Time to consider the limits of teleworking — and then push them as far as you can.
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The surprising upside of digital-obsessed Canadians’ shrinking attention spans
A recent research report shows it’s becoming harder to keep people focused for long periods, but that doesn’t mean they’re completely tuning out.
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Use these stories behind the UCaaS numbers to get a green light from senior execs
The stats are meaningless without some useful context. Try some examples from real industries and projects to make a better business case.
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Signs that you’re micromanaging remote workers (and some remedies)
UCaaS offers major capabilities to keep teams more close-knit, but they should empower employees rather than hurt their morale. A roundup of the best advice.
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Government as a platform: The case for UCaaS in Canada
The founder of the Cloud Best Practices Network says unified communications as a service is a great example of how the public sector could drive innovation
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How retail industry transformation can start with a single phone call
Dr. Tracy Wilen visits Toronto to discuss the way innovative companies are using a blends of technologies to nurture relationships with their best shoppers
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The changes companies must make to survive in the ‘switching economy’
A report from Accenture shows Canadian firms aren’t successfully bringing digital, mobile and social channels together, and why it matters
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Going for gold: Turning in a winning performance in IT projects
The final instalment in our conversation with former Paralympian Andrew Haley is like an IT pro’s guide to owning the podium in UC deployments
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Why the benefits of visual voicemail deserve a closer look
We often hear about the demise of voicemail. But it hasn’t gone away yet — it’s just evolving.
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The things you should (and shouldn’t) discuss via videoconferencing
Hiring? Performance reviews? Critical business strategies? An executive coach walks through the unspoken etiquette of common scenarios
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Put the goggles on and you’ll see a future where businesses use VR in UC
Unified communications users already enjoy videoconferencing and chat, but the companies may one day want virtual reality to be part of the experience
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3 unified communications gurus give their top tips for CIOs
Even the best minds in UC know IT leaders aren’t fully convinced of the benefits. A recent podcast offers some food for thought
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The multitasking menace: UC as an antidote, rather than a cause
Research from Accenture suggests workers are suffering from too many distractions, but unified communications best practices could help us all listen a little better.
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Are you prepared for the Pan Am productivity dip?
The upcoming games will take over Toronto this summer — which means businesses need to think about the potential impacts
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Around The Network: IoT in the ceiling, ‘personal’ UC and DDoS attack sizes
Our hand-picked stories include updates from ZK Research, Network World, SC magazine and more
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Don’t blame technology for the death of the ‘adult snow day’
Sometimes the ability to work anywhere, despite the worst storms, makes people feel chained to technology. That’s totally the wrong attitude
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It’s amazing what bogus businesses can teach you about UCaaS
Infonetics Research created two phony companies and invited cloud unified communications firms to bid on providing services to them
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