Unified communications (UC) can give your business a number of benefits, such as increased efficiencies and improvements in collaboration. However, according to a Plantronics ebook, you must put an audio strategy in place to get the most ROI from this technology and drive higher adoption rates throughout your organization. The ebook outlines 10 practical steps for making voice a successful part of your UC rollout. It suggests that you “recruit a test team that’s representative of the defined user community, and ensure that it includes both experienced users and first-timers. This team will be invaluable in testing real user scenarios, under a variety of conditions.” For more information, download 10 practical steps for making voice a successful part of your UC rollout (PDF).
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