Get ready for a major spike in a certain form of mobile traffic

Our regular roundup of interesting stories online includes data from an Ericsson report, new approaches to developing IT and more


OMG Canadians love to text

By 2021, mobile data traffic per smartphone in Canada and the United States will be the highest among all nations. You can thank text messaging rabid Canadians in part for that, according to the latest Ericsson Mobility Report.

The network technology provider forecasts that by that time Canada and the U.S. will be among the leading nations where 5G subscription will rapidly rise. The roll out of 5G will connect new types of devices and boost Internet of Things adoption. Mobile providers should prepare to serve no less than 150 million 5G subscribers by 2021.

While higher resolution screens, growing Internet use and an increase in LTE availability will push the growth of mobile traffic, voice and the use of short message service will continue to grow.

Texting has overshadowed instant messaging use in North American. For instance, up to 1.9 billion text messages were sent last year in the U.S. About 40 % of consumers in Canada text at least five times a day, the report said.

Cyber security lessons from 9/11

IT and security professionals looking to protect their networks from the latest attacks types of attacks devised by today’s cyber crooks might benefit from reviewing the findings of the 9/11 Commission report published back in 2014.

Formally called Final Report of the National Commission on Terrorist Attacks Upon the United States,  the documents is an official account of events leading up to the September 11, 2001 attacks in the U.S. carried out by al-Qaeda.

The report is also instructive of how IT organizations should avoid poor collaboration, misaligned goals and lack of organizational cooperation that hamper effective response to emergency security situations, according to a recent article in Networkworld.

For example, the report found that the government missed opportunities to thwart 9/11 because agencies failed to share information and duties were not clearly assigned across agencies. It was also determined that “at more senior levels, communication was poor” and that “the chain of command did not function well.”

The findings correspond with what could be observed from many IT organizations today where cyber security risks continue to be dealt with disconnected point tools and haphazard IT-centric processes hampered by communication issues between the cyber security and network operations team, the article noted.

Microsoft’s new developer strategy

Microsoft is making changes to its cross-platform, open source development and DevOps tools that are aimed at a wider range of developers. And this will impact how CIOs run IT projects in the near future.

For one, IT teams will need to become used to a stream of new features being released for Windows and Office the way features are rapidly released in cloud services and mobile apps, according to CIO.com.

This means CIOs will need to regard internal development as something that delivers faster and more often and is more accountable to business units.

Microsoft is moving towards continuous development and deployment, integration of cloud services and faster delivery cycles and the company appears to be intent on its customers adopting this method as well.

CIOs may well see their developers not only building models for predictive analytics to improve customer service but also revising and updating these models more frequently.

Best of expertIP

How to shake the money tree

Darren Schoen, director of technology infrastructure with the Broward Centre for Performing Arts in Florida has a pitching record many IT managers would envy.

In a recent Spiceworks conference, Schoen revealed that over the past eight years he has never heard  the big bosses say know to any IT project he pitched them.

He attributes his uncanny ability to “shake the money tree” to learning how to speak the language CEOs and CFOs speak. (Hint: CEOs speak a different language from CFOs).

Schoen said IT professionals need to remember that CEOs are focused on business operations and IT is not necessarily a top priority.  He said you should never give them just one solution for a project but rather provide a minimum of two and a maximum of four because CEOs love making decisions.

CFOs a more concerned about numbers and keeping the business profitable. For this executive, Schoen suggests you frame your “ask” from the perspective of money lost and money gained.

Comic relief for your UCC pain

Guy Who’s Always Late. Woman Who Constantly Goes Off Topic. These are the usual faults and foibles one finds in MeetingRant.com, a site where people can anonymously post their meeting room rants.

The site was founded by Sarah Cooper, a comedian who has at Yahoo, a tech startup and later Google and has sat through her share of good and bad meetings.

MeetingRant is probably a site that network administrators need to visit once in a while. According to Cooper the smallest technical glitches are frequently the biggest sources of frustration in meetings and the reasons behind posts like these:

“Spending the first 15 minutes of an hour long meeting getting the conference software and/or projector to work.”

“Wasting half the meeting watching the host try to get their network access, web conferencing running, or accessing a resource that requires VPN. OH GOD. THIS IS EVERY MEETING.”

And.

“If you’ve ever had a meeting where the conferencing solution, phone, and projector all worked perfectly at the same time, can you tell the rest of us what it’s like?”

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