This is the fifth and final post in a series that explores five reasons to revisit the business case for deploying IP telephony and VoIP in your organization. Read part one: 2 ways to dramatically lower VOIP TCO, part two: Keep talking — no matter how bad things get and part three: How IP Telephony Can Lift You To the Cloud and part four: Curse of the TDM die-hards.
In this series of articles we kept urging you to have another look at the business case for IP telephony. We did it because we believe it has strengthened considerably over the last couple of years. We put forward a number of arguments and presented you with a good deal of factual information.
Beyond the strength of those arguments and the relevance of facts, there is yet a more general and important aspect to the story. It is about the future of business communications and even of business in general. We are at the cusp of a transformative change in the way people communicate and interact among themselves in the working process. There are now multiple ways to reach each one of us and multiple channels and devices continuously compete for our attention. We move around and expect all the wonderful communication tools and gadgets to work just as well under any conditions and from any place. It is easy to recognize that those realities and expectations embody the very definition of unified communications.
IP Telephony is the first stepping stone on all roads that lead to unified communication. It will be the right place to start if you want your business to make that journey to amazing collaboration and productivity benefits. Whether you plan to deploy your own UC infrastructure or, due to budget constraints, lease it through a “cloud” type arrangement, there is no question about the necessity of eventually doing it.
In a way, this goes beyond a simple business case calculation. Just go around the office and look at the young workers who just joined the organization. They seem to relish switching between tasks or screens and at the same time are able to carry on multiple productive communication sessions over a number of networks. Their generation is equally comfortable working at a desk, in the corner of a café or while riding a night train. A Unified Communication enabled office is the ideal environment to unleash that youthful creative energy and attract fresh talent. This is yet another proof, if more is needed, that starting with IP Telephony and moving towards unified communications is really about the future.
That future is almost here. You certainly want to be part of it.
Get started by watching the replay of our Webinar, SIP Trunking: Take Your UC Strategy To the Next Level, featuring Allstream customer Thomson Tremblay.