Overcoming the barriers to SD-WAN success
Native SD-WAN monitoring isn’t always enough, which could be why we’re seeing a shift from DIY rollouts to managed SD-WAN and the use of third-party network monitoring tools.
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How the hybrid workplace will affect IT spending
Enterprise IT spending – which forecasters feared could free-fall due to the pandemic – has not only stayed surprisingly buoyant, but is now poised for a major upswing thanks to the rise of the hybrid workplace. Here’s how it could affect your organization.
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You’re tired. So how do you tackle digital acceleration?
As an IT pro, you’re expected to forge ahead with digital acceleration, yet your team is fatigued, burned out and perhaps unmotivated. A Gartner analyst explains why we’re so tired and how to successfully meet your organization’s digital goals in the second half of 2021.
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5G to power UCaaS in the new world of hybrid work
While the use of unified communications surged during the pandemic, both 5G and UCaaS could play key roles in the post-pandemic hybrid work strategies of many organizations — so work-from-home will become work-from-anywhere.
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Why data-driven IT is key to post-COVID recovery
Gartner’s annual survey of CEOs finds that while the C-suite sees digital technology as a priority for post-COVID recovery and growth, they may not understand what ‘digital’ actually means. Here’s how IT pros can help move the needle on digital transformation.
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Security /
Beef up your SD-WAN security with zero trust
While software-defined WANs offer encryption, authentication is harder to do over SD-WAN, particularly in our current WFH environment. Authentication relies on trust — which is why we need a zero trust approach to network security.
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What’s really causing IT outages in your data centre
A Formula One crash! Political intrigue! Those IT outages make for great online clickbait. But in reality something far more mundane is behind a growing number of outages, according to Uptime Institute’s annual data centre survey: IT networking and software issues.
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The business benefits of SD-WAN for the future of work
As we consider a return to the office, we should also consider revisiting our network architectures. The future of hybrid work requires stepping up application performance and multi-cloud connectivity — and SD-WAN could play a key role.
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Q&A: Leading the way for women in technology
We talk to Allstream’s Kelly Pitaoulis, the new Vice Chair of WCT-AB, about how things have changed for women in technology since she began her career and what she hopes to achieve with the newly resurrected Alberta chapter of IEEE’s WCT.
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Why automation is key to next-gen digital resiliency
IDC has a new vision of digital resiliency: It’s not about trying to anticipate, prevent, react to and recover from specific IT disasters. It’s about adapting to constant change (like a pandemic) so your business can accelerate its digital transformation.
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Video meeting fatigue? Asynchronous video could help
With so many workers experiencing video meeting fatigue during the COVID WFH era, asynchronous video is having a moment. Here’s how we can continue to collaborate from anywhere and reinvent traditional meetings while reducing team fatigue.
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What will the future of work look like?
Gartner’s latest digital worker experience survey explores what workers really think about remote work, WFH productivity and virtual collaboration — and how IT and business leaders can adapt and prepare for the future of work in a post-pandemic world.
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How AI will transform video meetings in a hybrid world
Video meeting fatigue is real — and it’s why so many people are turning off their video … and tuning out. But AI has potential to dramatically improve the user experience for every virtual meeting participant, whether they’re at home or back in the office.
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How to create an inclusive hybrid workplace
As we start to think about life after the pandemic, Cisco execs share tips on how to make the hybrid workplace more engaging, inclusive and collaborative — for employees and their customers — during this week’s virtual Cisco Live conference.
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Top UC&C trends for a post-pandemic world
From hybrid work to more collaboration in the cloud and integrated in-app communication functionality, here’s a look at what lies ahead for unified communication and collaboration — according to expert panelists at this year’s Enterprise Connect virtual conference.
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The next normal: Preparing for the hybrid workplace
As organizations get ready to go back to the office, the trends toward flexibility, virtual collaboration and intelligent office spaces all point toward a new hybrid workplace. But what does this mean for the traditional office and how can IT pros better support workers?
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5 data centre trends that should be on your radar
2021 could be a ‘standout’ year in which a number of emerging technologies gain traction in data centres, according to the latest trends forecast from the Uptime Institute. At the top of the list? Accountability. We take a closer look at all five trends.
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How hybrid work will change the post-pandemic office
Hybrid work isn’t just a mishmash of WFH and going into the office. The goal is to make sure any environment ‘works’ for any employee — wherever it may be on any given day. But managing enterprise IT in a hybrid work model will present some new challenges.
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Is legacy PBX holding you back? How SIP can help
The post-pandemic office will likely look a whole lot different than it did at the start of 2020. So if your legacy PBX wasn’t serving you pre-pandemic, it might be time to start thinking about SIP trunking or hybrid SIP/PRI for the future of work.
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Reshaping the network for a post-COVID world
Even after the pandemic ends, WFH won’t — at least not immediately. New IDC research gives us a glimpse into how work from home is changing the corporate network and how companies are already planning to reshape their networks for the post-pandemic era.
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SIP vs PRI: Finding the best communication solution
Maybe you’re looking to upgrade your legacy system. Maybe you need more flexibility to support a remote workforce. If you’re deciding between SIP and PRI — or a hybrid of the two — there are a number of factors to consider for your current and future requirements.
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UC trends in 2021: UCaaS, UC&C and SIP
Unified communication and collaboration is on the rise, and this year it’s about to get a lot more integrated, intelligent and immersive. Here’s what to watch for in UCaaS, UC&C and SIP Trunking this year — including the rise of artificial intelligence in virtual meetings.
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Transforming the network: SD-WAN and SASE
Four or five years ago, the conversation around software-defined WANs was about saving money and getting a return on your investment. Now that’s at the bottom of the list, according to EMA’s latest research into WAN transformation, SD-WAN and SASE during the pandemic.
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5 enterprise technology predictions for 2021
Some tech predictions for this year are almost shoo-ins due to the pandemic, like the growth of cloud and remote work technologies. But what else could play out this year? Here’s a roundup of crucial tech trends to watch in 2021, courtesy of the IT analyst community.
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2020 year in review: Best of expertIP
Despite the many, many challenges of 2020, it was also a rather exceptional year for technology such as cloud and UC&C. So as the year comes to a close, we look back at some of our favourite articles on expertIP during this unprecedented year.
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