Since work is no longer defined by physical location, designing the ‘perfect’ office setup isn’t going to cut it. Enterprises must now design a hybrid work experience that works for all employees in their organization, no matter where, when or how they do their jobs.
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EMA’s 2022 network management megatrends report indicates a fundamental shift in NetOps strategies. A decade ago, the focus was on server virtualization. This year, public cloud, SaaS applications and cloud-native application architectures are now the most critical drivers.
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As worldwide adoption of cloud skyrockets, Gartner offers insight into key issues organizations may encounter as they boost their cloud budgets. When building out your enterprise cloud strategy, here are six areas to consider for managing cost, complexity and resilience.
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If companies have invested more in redundancy efforts, why are data center outages happening more often, lasting longer and costing more to resolve? Uptime Institute’s latest report points to the rise of complicated, interconnected IT ecosystems, as well as a host of non-IT issues.
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A secure, high-quality videoconferencing platform can help financial service professionals continue to deliver a top-notch customer experience. Here are four ways that videoconferencing can help financial firms adapt to an increasingly digital world.
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Hybrid work has changed where, when and how we work. We take a closer look at four considerations for hybrid workplace security, so you can mitigate potential risk and create a more secure environment for the future of work.
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Digitalization and the hybrid work environment are increasing the demand for SD-WAN, including managed services. As traditional network architecture shifts from on-premise data centers to the cloud, how do legacy connectivity options stand up?
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Cloud-based communication solutions offer immediate access to the latest communication tools without significant capital overhead, allowing healthcare providers to scale up as needed and easily accommodate new locations or remote workers.
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Enterprises that have embraced UC&C and UCaaS during the pandemic are now on the hunt for collaboration security solutions. Here are five things enterprises can do right now to make their collaboration platforms more secure.
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Financial institutions are a prime target for cyberattacks, especially in the era of remote work—yet they’re responsible for proactively protecting customer data. These three strategies can help to enhance compliance, avoid fines and improve trust with customers.
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Now that the “office or remote?” debate is settled, organizations are seeking technology to optimize hybrid work rather than simply enable it. Here are three reasons why UCaaS will play a starring role in enterprise strategies for the future of work.
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Patients increasingly expect virtual care options such as online bookings, secure messaging and videoconferencing from their healthcare providers. Here’s how to establish a high level of trust with your patients as you roll out telemedicine.
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With the rise in hybrid work, UCaaS adoption is up and the SD-WAN market is sizzling. We take a look at why you might want to consider deploying both technologies in tandem, the pros and cons of this approach, and best practices to ensure a success rollout.
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Here are a few ways that the banking and finance industry can benefit from the ubiquitous use of remote conferencing and ensure the best possible customer experience.
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From telemedicine to collaborating with specialists around the world, healthcare providers need to be able to connect with up-to-date patient information in real-time—and unified communications solutions can help them get there.
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Since many enterprises are still fine-tuning their collaboration setup, panelists at Enterprise Connect concurred that many questions about collaboration security simply do not have definitive answers yet. Here are highlights from the discussion around three of those questions.
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Since the start of the pandemic we’ve seen the rise of remote work and hybrid workforces, which are making business phones and PBX systems highly unsuited for the future of work. That’s why more enterprises are planning to move ahead with UCaaS initiatives.
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Many contact center operations are moving to cloud for its flexibility, scalability, lower operating costs and greater ease in adding new CX channels and enhancement tools like AI. Here’s a checklist of best practices to help with your enterprise CCaaS migration.
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Cybersecurity that leans heavily on the physical location of workers and enterprise assets doesn’t cut it anymore. While zero trust isn’t a brand new concept, it’s gaining new popularity as freshly enabled hybrid workplaces search for alternatives to location-based cybersecurity.
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The next generation of customized, industry-specific cloud solutions will make virtual meeting and collaboration feel much more human, personal and inclusive. Here’s how the comms-and-collab market is maturing into its new starring role during the hybrid workplace revolution.
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Cyberattacks are threatening hospital IT systems via ransomware and, increasingly, connected medical devices. These breaches don’t just put patients’ privacy and data at risk—they put people’s lives at risk. Here’s what can be done to combat this growing threat.
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The UC&C that enterprises needed before the pandemic is entirely different from what they need for long-term hybrid work. Here’s what you need to consider when choosing or adopting collaboration tools to improve operational efficiency for the future of work.
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Old-school landlines are reliable, but a cloud-based hotel phone system offers scalability and advanced features that can help brands differentiate themselves in a competitive market—all while cutting costs, improving customer satisfaction and enhancing guest and staff safety.
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It may seem counterintuitive with the mass adoption of video conferencing tools, but hospitality experts are predicting a surge in business travel in the spring/summer of 2022. Here’s how to ensure your hotel or venue is ready for the hybrid business travel environment.
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At this point, we’ve all heard of the Great Resignation. Now we’re seeing the Great Reshuffe as employees quit their jobs in search of new opportunities. For employers, it’s time to focus on the Great Retention—and take their employee retention strategies up a notch.
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