The UC&C that enterprises needed before the pandemic is entirely different from what they need for long-term hybrid work. Here’s what you need to consider when choosing or adopting collaboration tools to improve operational efficiency for the future of work.
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Old-school landlines are reliable, but a cloud-based hotel phone system offers scalability and advanced features that can help brands differentiate themselves in a competitive market—all while cutting costs, improving customer satisfaction and enhancing guest and staff safety.
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It may seem counterintuitive with the mass adoption of video conferencing tools, but hospitality experts are predicting a surge in business travel in the spring/summer of 2022. Here’s how to ensure your hotel or venue is ready for the hybrid business travel environment.
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At this point, we’ve all heard of the Great Resignation. Now we’re seeing the Great Reshuffe as employees quit their jobs in search of new opportunities. For employers, it’s time to focus on the Great Retention—and take their employee retention strategies up a notch.
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With some industry analysts predicting a travel surge in the spring and summer as consumers start to return to typical vacation plans, now is a great time for hotels and hospitality companies to evaluate their readiness for the eventual surge in post-pandemic travel.
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The hastened march to cloud makes sense during an ongoing pandemic where virtually everything has gone virtual. But what shape will that cloud take over the next three years? Here are some of Gartner’s top predictions for enterprise cloud by 2025.
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It’s that time of year again, when we look back at the past year and make predictions for the year ahead. Of course, plenty of uncertainty lies ahead as we transition to the new world of work—but when it comes to UC&C, the future is looking bright.
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This year, technology continued to support virtual workplaces—whether it was the home office or elsewhere—and some of our most popular articles focused on the IT trends and developments that can assist employees wherever they’re working.
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According to IDC’s global 2022 predictions, the C-suite will become more involved in IT decisions, AI will become more deeply mired in messy human issues like ethics, and the risk of vendor lock-in will rise as companies grapple with cloud complexity.
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From cloud firewalls to blockchain, technology creates a foundational layer for building a culture of cybersecurity in financial services firms—at a time when the industry is digitizing services, adopting cloud and transforming the traditional banking model.
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Removing location as a recruiting barrier will solve the IT skills shortage by increasing access to talent, right? Not exactly. Heightened global competition for new hires creates new challenges for enterprises seeking tech talent in a work from anywhere environment.
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A new task force is calling on governments to take action to reduce the risk of ransomware at scale, but there’s plenty that enterprises can do to mitigate risks and potentially avoid paying ransom. Here’s our coverage from this year’s SecTOR IT security education conference.
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By moving access control to the edge, SASE helps deliver secure access anywhere, anytime, which seems ideal in a hybrid work situation. But as with any emerging tech, SASE is bound to encounter some growing pains in its infancy.
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The pandemic has strained healthcare systems around the world, whether public or private. But it has also shone a spotlight on how to improve these systems, which—in a post-pandemic world—could help to humanize healthcare and provide more personalized care.
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Employers are seeking technologies to improve the meeting experience both online and in the office. After attending two (virtual) sessions of the most recent Enterprise Connect conference, we came up with five essential components of meeting tech to enhance the hybrid workplace.
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Prepare now for the return to the office by building the right Internet foundation for your business. But to keep your business up and running at all times, there are several factors to consider that may affect your Internet speed and performance.
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Gartner has released its strategic technology trends for 2022, which includes the growth of the distributed enterprise, connected by data fabrics that integrate data across cloud and non-cloud platforms, and AI that can generate brand-new content and objects.
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We’re all still in that ‘sorting it out’ stage of hybrid work, and it’s giving many enterprise employers a splitting headache. But, with collaboration still a challenge for many organizations, a greater emphasis on EX will be reflected in IT spending going forward.
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PBX systems helped organizations stay connected through the pandemic, and productivity features like video and mobility are making cloud-based UC critical in the work-from-anywhere era. At the same time, SIP Trunking could help to further boost performance.
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A new study finds that more than one-third of organizations are still “digital aspirants,” despite their pandemic-fuelled IT spending. Here’s what you can do to accelerate a digital-first operating model and make the most of your DX investments.
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Creating a hybrid workforce is easier said than done. After all, you can’t just pick up where you left off in March 2020—the office needs new infrastructure (and workflows) to support the new world of hybrid work. Here are a few tips to ease the transition back to the office.
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We look at how the 5G market is shaking out so far, with three recent announcements that characterize what’s available right now, from network slicing to private networks—and even Network-as-a-Service—and the pros and cons of each approach.
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To become an organization that genuinely embraces hybrid work as a way to power business well into the future, companies need to consider several aspects of the employer/employee relationship, from providing true leadership to addressing worker burnout.
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In this business environment, a software-defined wide-area network can help to improve operations, boost employee productivity and position a small or mid-sized business for growth.
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The mass exodus of workers from office to home has contributed to the rise of ransomware. Attackers are setting their sights on the private sector and asking for more money, with the average ransom demand now topping $10 million.
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