As an IT pro, you’re expected to forge ahead with digital acceleration, yet your team is fatigued, burned out and perhaps unmotivated. A Gartner analyst explains why we’re so tired and how to successfully meet your organization’s digital goals in the second half of 2021.
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While the use of unified communications surged during the pandemic, both 5G and UCaaS could play key roles in the post-pandemic hybrid work strategies of many organizations — so work-from-home will become work-from-anywhere.
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Gartner’s annual survey of CEOs finds that while the C-suite sees digital technology as a priority for post-COVID recovery and growth, they may not understand what ‘digital’ actually means. Here’s how IT pros can help move the needle on digital transformation.
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While software-defined WANs offer encryption, authentication is harder to do over SD-WAN, particularly in our current WFH environment. Authentication relies on trust — which is why we need a zero trust approach to network security.
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A Formula One crash! Political intrigue! Those IT outages make for great online clickbait. But in reality something far more mundane is behind a growing number of outages, according to Uptime Institute’s annual data centre survey: IT networking and software issues.
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As we consider a return to the office, we should also consider revisiting our network architectures. The future of hybrid work requires stepping up application performance and multi-cloud connectivity — and SD-WAN could play a key role.
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We talk to Allstream’s Kelly Pitaoulis, the new Vice Chair of WCT-AB, about how things have changed for women in technology since she began her career and what she hopes to achieve with the newly resurrected Alberta chapter of IEEE’s WCT.
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IDC has a new vision of digital resiliency: It’s not about trying to anticipate, prevent, react to and recover from specific IT disasters. It’s about adapting to constant change (like a pandemic) so your business can accelerate its digital transformation.
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With so many workers experiencing video meeting fatigue during the COVID WFH era, asynchronous video is having a moment. Here’s how we can continue to collaborate from anywhere and reinvent traditional meetings while reducing team fatigue.
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Gartner’s latest digital worker experience survey explores what workers really think about remote work, WFH productivity and virtual collaboration — and how IT and business leaders can adapt and prepare for the future of work in a post-pandemic world.
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Video meeting fatigue is real — and it’s why so many people are turning off their video … and tuning out. But AI has potential to dramatically improve the user experience for every virtual meeting participant, whether they’re at home or back in the office.
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As we start to think about life after the pandemic, Cisco execs share tips on how to make the hybrid workplace more engaging, inclusive and collaborative — for employees and their customers — during this week’s virtual Cisco Live conference.
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From hybrid work to more collaboration in the cloud and integrated in-app communication functionality, here’s a look at what lies ahead for unified communication and collaboration — according to expert panelists at this year’s Enterprise Connect virtual conference.
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As organizations get ready to go back to the office, the trends toward flexibility, virtual collaboration and intelligent office spaces all point toward a new hybrid workplace. But what does this mean for the traditional office and how can IT pros better support workers?
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2021 could be a ‘standout’ year in which a number of emerging technologies gain traction in data centres, according to the latest trends forecast from the Uptime Institute. At the top of the list? Accountability. We take a closer look at all five trends.
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Hybrid work isn’t just a mishmash of WFH and going into the office. The goal is to make sure any environment ‘works’ for any employee — wherever it may be on any given day. But managing enterprise IT in a hybrid work model will present some new challenges.
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The post-pandemic office will likely look a whole lot different than it did at the start of 2020. So if your legacy PBX wasn’t serving you pre-pandemic, it might be time to start thinking about SIP trunking or hybrid SIP/PRI for the future of work.
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Even after the pandemic ends, WFH won’t — at least not immediately. New IDC research gives us a glimpse into how work from home is changing the corporate network and how companies are already planning to reshape their networks for the post-pandemic era.
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Maybe you’re looking to upgrade your legacy system. Maybe you need more flexibility to support a remote workforce. If you’re deciding between SIP and PRI — or a hybrid of the two — there are a number of factors to consider for your current and future requirements.
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Unified communication and collaboration is on the rise, and this year it’s about to get a lot more integrated, intelligent and immersive. Here’s what to watch for in UCaaS, UC&C and SIP Trunking this year — including the rise of artificial intelligence in virtual meetings.
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Four or five years ago, the conversation around software-defined WANs was about saving money and getting a return on your investment. Now that’s at the bottom of the list, according to EMA’s latest research into WAN transformation, SD-WAN and SASE during the pandemic.
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Some tech predictions for this year are almost shoo-ins due to the pandemic, like the growth of cloud and remote work technologies. But what else could play out this year? Here’s a roundup of crucial tech trends to watch in 2021, courtesy of the IT analyst community.
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Despite the many, many challenges of 2020, it was also a rather exceptional year for technology such as cloud and UC&C. So as the year comes to a close, we look back at some of our favourite articles on expertIP during this unprecedented year.
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In a year when so much of our work and personal lives were forced to go virtual and remote, technology deserves credit for keeping us productive, informed, entertained and educated. Here’s a look back at some of the biggest technology stories of 2020.
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Even if you were already shoring up your defences — systems, networks and devices, in the office and remotely — the pandemic pushed this to the top of the IT security agenda with an unprecedented urgency. We look at what organizations can expect in the year ahead.
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