In the era of cloud, working from home has never been easier. Cloud communication solutions open more doors for real-time collaboration across functional and geographical boundaries — and free up the IT department to work on other initiatives.
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The new COVID-era enterprise cloud will become more interconnected, integrated, secure, hybridized, intelligent and automated — with a more centralized infrastructure that allows for local data optimization at the edge.
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expertIP sums up some of the key findings from a recent IDG TECHtalk Twitter chat on edge computing, its use cases and the challenges to implementation — especially as new use cases are being explored in light of the global pandemic.
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Besides tapping into technologies like secure access service edge and zero trust network access amid an ongoing talent shortage, what can organizations do to secure — and optimize — their cloud systems for the remainder of the pandemic?
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Pandemic-related vulnerabilities, including home-based workforces and mobile WFH devices, have left big gaps in security. And evolving cyber attacks — like blended extortion-ransomware — mean that organizations can’t afford to let their guard down.
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David Burtnik is an account executive with Allstream, specializing in the hospitality sector. Over the past 35 years, he’s worked with hundreds of hotels including every major brand in his market and multiple independent hotels. He talks to expertIP about the unique challenges facing the...
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There are growing indicators that tech employees face a higher risk of work-from-home burnout. So how do we apply what we’ve learned over the past six months to make WFH work better, for both staff and bosses? Here are some recommendations for the months ahead.
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After IT spending came to a standstill in the spring amid economic uncertainty, digital transformation (DX) projects are starting to move forward—in many cases at an accelerated pace—to navigate new go-to-market strategies and manage remote workforces.
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If your organization still has no business continuity plan, now is the time to create one before COVID-19 forces another lockdown. But if you’re still relying on the same BCP you had prior to the pandemic, here’s why you need to update it to reflect the current environment.
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We talk to Lesley McKibbon, lead project manager for Allstream’s UC operations, about how unified communication tools and managed IT services can keep businesses connected — and productive — during the COVID-19 pandemic.
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Months into the pandemic, organizations are taking stock of what worked (and what didn’t) as they pivoted in a matter of days or weeks to a work-from-home model—and overhauling their IT priorities because of it. Read our latest coverage from the Enterprise Connect conference.
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COVID-19 may have slowed the adoption of 5G as the world hit pause in mid-March, but spending on worldwide 5G network infrastructure is set to almost double this year, setting the stage for new use cases in verticals like industry, transport and health.
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The global pandemic has driven incredible changes in enterprise communications over the past six months. But will they last? Find out what we can learn from COVID-fuelled tech trends going forward from our coverage of the virtual Enterprise Connect conference.
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While coronavirus may have flattened IT budgets, spending is being redirected to work-from-home technologies such as cloud-based platforms. But how are businesses coping with the new demands being placed on enterprise IT by WFH?
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The initial rush to enable work-from-home during a global pandemic had businesses flocking to cloud-based UCaaS—which has limitations when deployed over traditional WANs. A better long-term solution could be SD-WAN, which optimizes available residential bandwidth.
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COVID-related cyber attacks are on the rise. So as companies slowly move at least part of their workforce back to the office, it’s important to review lessons learned since the start of work-from-home orders to bolster IT security during this awkward transition phase.
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More investment is flowing into the cloud as a direct result of COVID-19 and the rush to set up remote workers. But how will that affect parts of enterprise IT which, as a result, now have to make do with a smaller portion of the technology budget?
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COVID-19 has put an end to live trainings for the foreseeable future, so Teresa Nelson, Allstream’s Sales Training Manager, set up a web-based training program to virtually onboard new sales employees. Here’s how she made the sudden switch to virtual onboarding.
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In mid-March, the gradual shift toward cloud-based environments morphed into a frenzied panic almost overnight. Is all of this the beginning of the end for traditional data centres?
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Since mid-March, we’ve seen an increase in the volume and scope of cybersecurity attacks as employees working from home and transitioning back to the office present a tempting target for malicious actors. This could change the way your business evaluates risk for years to come.
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Technology will continue to play a huge role in allowing contact centres to operate while adjusting to the new realities of COVID-19. We look at the IT tools that will help you walk the line between moving some agents back to the office while keeping some in WFH mode.
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The last few months have required huge adjustments for our network techs in the field. From new elevator etiquette to replacing the receptionist candy dish with hand sanitizer, here’s how COVID-19 is changing our daily routines on the front lines as we keep customers connected.
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As we shelter in place during COVID-19, we’re learning a few things about working from home. expertIP talked to members of the Allstream team about what they’ve learned so far and what they’ll bring back to the office when we get to the other side of this global pandemic.
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This year’s Enterprise Connect conference—a gathering of the unified communications and collaboration industry—was well positioned to shift gears and go completely virtual. We sum up some of the key messages from industry experts, from WFH to cloudshifting.
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Network managers still spend a good chunk of their day on reactive troubleshooting. But survey data from IT research firm EMA suggests that enterprises are looking to end network management tool sprawl, while dealing with new demands from IoT and data centre SDN.
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