IT Management

BYOD and tech support

How BYOD Will Impact the Help Desk

According to Gartner, help desks will see a 25% to 30% decrease in calls from users thanks to BYOD. However, other reports have indicated that tech support skills are still in demand. With this in mind, Network World has put together some predictions on how BYOD will impact the help desk. According...
Read post

How BYOD will impact IT imagge

How BYOD Will Impact IT

Gartner has revealed that 50% of employees are now using their personal devices for work and that 90% of companies will support corporate applications on mobile devices by 2014. With this in mind, NaviSite has published a white paper that explores how these changes will impact corporate...
Read post