Maybe you aren’t using rotary phones or fax machines in your office, but when was the last time you thought about upgrading your phone system? Most businesses wait at least 10 years between system upgrades — and a lot has changed in the past decade.
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Our expert guest blogger from Frost & Sullivan examines the evolution of traditional unified communications to a truly collaborative social business using the latest technological tools.
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Email is inherently inefficient and insecure; there are better, more focused ways for teams to communicate. So why are so many organizations afraid to move away from email?
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Line-of-business units are taking an increasingly active role in formulating their organizations’ collaboration and overall IT strategies, according to a new report. Here’s why IT and LOB need to collaborate when it comes to collaboration technologies.
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A recent report from Forrester Research suggests the future of collaboration involves taking UC to a new level — to something called CACC.
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Mobile is driving enterprise video collaboration, but IT departments need to assess what their firm’s needs will be. Here’s a starting point
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Artificial intelligence, robotics, 3D printing and collaboration tools may catch firms here unprepared. Consider this a wake-up call
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An analyst with Constellation Research discusses the crop of “intelligent” productivity software that will become a network mainstay
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A researcher highlights some of the perils of working closely together. Can unified communications help?
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Videoconferencing needs to leave the boardroom, but not without some challenges. Our coverage of Cisco Live 2014 in San Francisco
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First in a series of articles that looks at the comparative features of major UC products
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Jackie Fenn gives a keynote at the CIO Association of Canada Peer Forum on breakthrough thinking
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A venture capital firm’s poll of CIOs shows many IT leaders haven’t bought into the vision of collaboration tools that resemble Facebook and Twitter. Their verdict deserves analysis, not condemnation
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The senior vice-president and general manager of Cisco’s Collaboration Group talks about what’s wrong with unified communications in the enterprise and how IT departments can improve it
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UCaaS can boost enterprise collaboration, but not unless companies pay attention to the way people prefer to communicate. A call for a user-centred approach to deployment
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There’s always been a tension between the power of channels that convey information and the cost associated with them. But what if technology allows that tension to disappear?
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According to a CDW white paper, “The potential operations benefits that stand to be gained by connecting staff via a social intranet optimized with communication, collaboration and sharing tools are extensive, though still largely untapped.” The Social Collaboration white paper outlines several...
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Today’s IP news roundup highlights some of the latest headlines in network security, virtualization and more:
CTV reported that Canadian corporations and critical infrastructure are not taking enough measures to protect themselves against cyber attacks. According to the report, the scale of...
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As more employees use their personal devices for work, you will need to ensure that your employees can collaborate across a number of devices while you keep your corporate data safe. Box has put together a Cloud Collaboration Knowledge Vault containing videos that cover topics such as building a...
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VIDEO Senior management may need to be convinced that collaboration technologies are worth the investment. Do this math to make your case
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Research by Plantronics has revealed that 90% of enterprise workers spend some time away from the office. Meanwhile, only 56% of people work at a fixed desk for more than three days each week, and 17% don’t even come into an office for a full day.
That’s why Plantronics has released...
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Today’s IP news roundup highlights some of the latest headlines in BYOD, cloud security and more:
BlackBerry CEO, Thorsten Heins, predicted that the tablet would be dead within five years. Meanwhile, the PC has supposedly been on its way out for years. With these drivers in mind, ZDNet has...
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Today’s IP news roundup highlights some of the latest headlines in unified communications, mobility, network security and more:
Over 25% of US organizations plan to connect mobile devices to a corporate UCC platform within the next two years. According to Dimension Data and Ovum’s “The...
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Today’s IP news roundup highlights some of the latest headlines in network security, big data and more:
Reportlinker.com has published Social Business Services in the Cloud: Market and Forecast Analysis 2013-2018. According to the report, at least half of global enterprises will adopt social...
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A Cisco-commissioned study from 2006 contains a valuable idea that could be adopted by almost any Canadian financial institution that wants to improve collaboration
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