Gartner predicts digital innovation will double in both time and costs during the year ahead. To keep DX on track, it comes down to some non-tech strategies. Here’s what to keep in mind:
Read post
We talk to Gartner analyst John-David Lovelock about the latest IT spending forecast, and why the discussion is changing from one about number-crunching to one about digital disruption.
Read post
Cloud-based communications can turn a phone system into a collaboration tool, helping to transform the way an organization runs its business — particularly for those wanting to extend or expand their business across the border.
Read post
Channels that will transform the contact centre — and the customer experience — include virtual assistants, proactive automation, web chat, instant messaging and mobile applications. Here’s a preview of what’s to come in the next five years.
Read post
Network professionals are spending too much time troubleshooting today’s multi-vendor, multi-cloud network environments, says a new report. Here’s how next-gen IT networks like SD-WAN could help pave the way for DX.
Read post
While some enterprises hold back on new tech adoption to save money, that conservative posture may cost them far more in terms of talent and competitiveness over the long run.
Read post
There are fads, and there are disruptors. Here’s how to recognize the difference and carve out a strategy to ensure your organization ends up on the winning side of disruption.
Read post
While the Internet isn’t replacing MPLS, software-defined WANs are proving to be a complementary approach for network connectivity and control, particularly in distributed organizations with remote sites and branch offices.
Read post
If you’re stuck in a ‘digital deadlock,’ blending hybrid cloud with on-prem platforms could speed up your digital transformation projects — particularly when it comes to unified communication and collaboration.
Read post
Over the past year, we’ve heard a lot about digital transformation — but most business leaders would argue they’re already digital. So, what’s the deal?
Read post
There’s been a lot of talk about digital transformation, but not a lot of action. Last year more businesses recognized its importance (and necessity). This, perhaps, is the year they’ll embrace it. Here’s what you need to know about the coming digital revolution.
Read post
LinkedIn
Twitter
Facebook
YouTube
Google+
Blog