Retail / IT Management / What shoppers REALLY want from retailers during the holidays By Christine Wong / Expert Blogger / December 22, 2014 Tags: Accenture, Ernst & Young, ForeSee, google, omni-channel, retail Yes, low prices and having items in stock is key, but so is using technology strategically as part of the experience Read post
Financial Services / IT Management / Tough tech critics say banks should balance more than the books By Christine Wong / Expert Blogger / February 6, 2014 Tags: Accenture, banks, Ernst & Young, financial services, legacy IT, Royal Bank of Scotland Recent survey data suggests financial institutions are failing to master a “hybrid technology environment,” which basically comes down to one simple thing Read post