Analysts outlined the hottest trends in enterprise IT and cloud computing at the Gartner IT Symposium in Toronto last month — and offered a few tips to help network pros manage this increasingly complex environment.
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We talk to Gartner analyst John-David Lovelock about the latest IT spending forecast, and why the discussion is changing from one about number-crunching to one about digital disruption.
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The impacts of IoT on your business can range from incremental to transformative. But setting goals, quantifying benefits and predicting ROI — as well as preparing for disruptive technologies such as artificial intelligence — are essential for success.
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Cloud is growing up, and it’s going to look a lot different over the coming decade than it does now. You’re probably already using cloud – many clouds, in fact. But as you shift toward digital business, you’ll need a new strategy to reflect this new reality.
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Over the past year, we’ve heard a lot about digital transformation — but most business leaders would argue they’re already digital. So, what’s the deal?
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Organizations can never get a 100 per cent guarantee of cloud security, but there are a few things they can — and should — be doing when evaluating third-party services. Research firm Gartner offers up some helpful recommendations.
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Conventional methods of protecting information resources aren’t going to cut it in a world of IoT and AI. A Gartner expert explains why we need to rethink our approach to security and risk management, and how to create a more resilient digital business infrastructure.
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Unified communications-as-a-service is now a viable alternative for many enterprise deployments, according to the research firm — but not all. Here’s how to determine if an on-premise or cloud-based solution is best for your organization.
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The average enterprise has more than 2,000 unsafe or malicious apps installed on its mobile devices, say researchers. Here’s how to balance the tradeoff between usability and security.
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Your users could be bypassing the IT department to get to cloud services. Find out why that matters and what to do about it.
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IT research firm Gartner outlines the key concepts that organizations can use to get the most out of cloud deployments — and cloud management software is just the beginning.
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Security is often cited as an obstacle for public sector cloud deployments, but research shows security in the cloud often trumps that of on-premise — and public clouds can better enable digital government platforms to meet rising expectations for performance and value.
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IT managers have less control over acquiring and utilizing customer experience technologies than they might think (or than they perhaps enjoyed in the past) , says a Gartner analyst. Here’s how they can make their voices heard on CX decisions.
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Security is no longer an excuse for shying away from cloud — but cyber supply chain security, identity consumerization and cyber insurance should be top of mind over the next 12 months.
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Technical skills may still be paramount in the enterprise, but a higher EQ could make the difference in how you collaborate with key stakeholders
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A mobile shift, bringing shadow IT into the light and what IT pros can learn from aviators
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Debating if you should make the move to cloud-based UC or stick with an on-premise platform? Gartner offers a snapshot of where the industry is going
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The public sector may never give up on certain channels entirely, but research from Altimeter should be considered from a citizen perspective.
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Jackie Fenn gives a keynote at the CIO Association of Canada Peer Forum on breakthrough thinking
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Gartner helps identify the best ways for organizations to get started with a strategy to improve collaboration across the enterprise that works as a continuous improvement process
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Our ongoing look at analytics in the public sector continues with a look beyond privacy concerns to the real value governments could derive from unstructured information
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Enabling mobility is key to increasing employee productivity and remaining competitive in today’s global market. This article outlines five steps that every IT manager must take to achieve mobility success
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Assessing business opportunities, knowing how to map emerging technology against them and introducing innovation as required to make calculated risks — all of this might sound basic, but very few organizations do it well
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Today’s IP news roundup highlights some of the latest headlines in SIP trunking, big data and more:
A new study by Infonetics Research revealed that the percentage of companies using SIP trunking will rise from 38% today to 58% by 2015. This means that SIP trunking will soon surpass T1 lines,...
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Some classic examples of technology planning gone wrong, along with some chilling stats on how much gets wasted should help any IT department to get buy-in for a proper decision-making framework
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