Gartner’s latest digital worker experience survey explores what workers really think about remote work, WFH productivity and virtual collaboration — and how IT and business leaders can adapt and prepare for the future of work in a post-pandemic world.
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More investment is flowing into the cloud as a direct result of COVID-19 and the rush to set up remote workers. But how will that affect parts of enterprise IT which, as a result, now have to make do with a smaller portion of the technology budget?
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You might be working around the clock to support new remote workers—dealing with everything from bandwidth to connectivity to security. But CIOs can respond to the crisis with both short- and long-term actions to build resiliency, according to one Gartner analyst.
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Secure access service edge promises to change network architecture as we know it—and in this emerging model coined by Gartner, the data centre is no longer the focal point of security. Here’s what you need to know about SASE and how it could transform enterprise networking.
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Analysts outlined the hottest trends in enterprise IT and cloud computing at the Gartner IT Symposium in Toronto last month — and offered a few tips to help network pros manage this increasingly complex environment.
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We talk to Gartner analyst John-David Lovelock about the latest IT spending forecast, and why the discussion is changing from one about number-crunching to one about digital disruption.
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The impacts of IoT on your business can range from incremental to transformative. But setting goals, quantifying benefits and predicting ROI — as well as preparing for disruptive technologies such as artificial intelligence — are essential for success.
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Cloud is growing up, and it’s going to look a lot different over the coming decade than it does now. You’re probably already using cloud – many clouds, in fact. But as you shift toward digital business, you’ll need a new strategy to reflect this new reality.
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Over the past year, we’ve heard a lot about digital transformation — but most business leaders would argue they’re already digital. So, what’s the deal?
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Organizations can never get a 100 per cent guarantee of cloud security, but there are a few things they can — and should — be doing when evaluating third-party services. Research firm Gartner offers up some helpful recommendations.
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Conventional methods of protecting information resources aren’t going to cut it in a world of IoT and AI. A Gartner expert explains why we need to rethink our approach to security and risk management, and how to create a more resilient digital business infrastructure.
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Unified communications-as-a-service is now a viable alternative for many enterprise deployments, according to the research firm — but not all. Here’s how to determine if an on-premise or cloud-based solution is best for your organization.
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The average enterprise has more than 2,000 unsafe or malicious apps installed on its mobile devices, say researchers. Here’s how to balance the tradeoff between usability and security.
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Your users could be bypassing the IT department to get to cloud services. Find out why that matters and what to do about it.
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IT research firm Gartner outlines the key concepts that organizations can use to get the most out of cloud deployments — and cloud management software is just the beginning.
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Security is often cited as an obstacle for public sector cloud deployments, but research shows security in the cloud often trumps that of on-premise — and public clouds can better enable digital government platforms to meet rising expectations for performance and value.
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IT managers have less control over acquiring and utilizing customer experience technologies than they might think (or than they perhaps enjoyed in the past) , says a Gartner analyst. Here’s how they can make their voices heard on CX decisions.
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Security is no longer an excuse for shying away from cloud — but cyber supply chain security, identity consumerization and cyber insurance should be top of mind over the next 12 months.
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Technical skills may still be paramount in the enterprise, but a higher EQ could make the difference in how you collaborate with key stakeholders
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A mobile shift, bringing shadow IT into the light and what IT pros can learn from aviators
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Debating if you should make the move to cloud-based UC or stick with an on-premise platform? Gartner offers a snapshot of where the industry is going
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The public sector may never give up on certain channels entirely, but research from Altimeter should be considered from a citizen perspective.
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Jackie Fenn gives a keynote at the CIO Association of Canada Peer Forum on breakthrough thinking
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Gartner helps identify the best ways for organizations to get started with a strategy to improve collaboration across the enterprise that works as a continuous improvement process
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Our ongoing look at analytics in the public sector continues with a look beyond privacy concerns to the real value governments could derive from unstructured information
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