Cloud is growing up, and it’s going to look a lot different over the coming decade than it does now. You’re probably already using cloud – many clouds, in fact. But as you shift toward digital business, you’ll need a new strategy to reflect this new reality.
Read post
Over the past year, we’ve heard a lot about digital transformation — but most business leaders would argue they’re already digital. So, what’s the deal?
Read post
Organizations can never get a 100 per cent guarantee of cloud security, but there are a few things they can — and should — be doing when evaluating third-party services. Research firm Gartner offers up some helpful recommendations.
Read post
Conventional methods of protecting information resources aren’t going to cut it in a world of IoT and AI. A Gartner expert explains why we need to rethink our approach to security and risk management, and how to create a more resilient digital business infrastructure.
Read post
Unified communications-as-a-service is now a viable alternative for many enterprise deployments, according to the research firm — but not all. Here’s how to determine if an on-premise or cloud-based solution is best for your organization.
Read post
The average enterprise has more than 2,000 unsafe or malicious apps installed on its mobile devices, say researchers. Here’s how to balance the tradeoff between usability and security.
Read post
Your users could be bypassing the IT department to get to cloud services. Find out why that matters and what to do about it.
Read post
IT research firm Gartner outlines the key concepts that organizations can use to get the most out of cloud deployments — and cloud management software is just the beginning.
Read post
Security is often cited as an obstacle for public sector cloud deployments, but research shows security in the cloud often trumps that of on-premise — and public clouds can better enable digital government platforms to meet rising expectations for performance and value.
Read post
IT managers have less control over acquiring and utilizing customer experience technologies than they might think (or than they perhaps enjoyed in the past) , says a Gartner analyst. Here’s how they can make their voices heard on CX decisions.
Read post
Security is no longer an excuse for shying away from cloud — but cyber supply chain security, identity consumerization and cyber insurance should be top of mind over the next 12 months.
Read post
Technical skills may still be paramount in the enterprise, but a higher EQ could make the difference in how you collaborate with key stakeholders
Read post
A mobile shift, bringing shadow IT into the light and what IT pros can learn from aviators
Read post
Debating if you should make the move to cloud-based UC or stick with an on-premise platform? Gartner offers a snapshot of where the industry is going
Read post
The public sector may never give up on certain channels entirely, but research from Altimeter should be considered from a citizen perspective.
Read post
Jackie Fenn gives a keynote at the CIO Association of Canada Peer Forum on breakthrough thinking
Read post
Gartner helps identify the best ways for organizations to get started with a strategy to improve collaboration across the enterprise that works as a continuous improvement process
Read post
Our ongoing look at analytics in the public sector continues with a look beyond privacy concerns to the real value governments could derive from unstructured information
Read post
Enabling mobility is key to increasing employee productivity and remaining competitive in today’s global market. This article outlines five steps that every IT manager must take to achieve mobility success
Read post
Assessing business opportunities, knowing how to map emerging technology against them and introducing innovation as required to make calculated risks — all of this might sound basic, but very few organizations do it well
Read post
Today’s IP news roundup highlights some of the latest headlines in SIP trunking, big data and more:
A new study by Infonetics Research revealed that the percentage of companies using SIP trunking will rise from 38% today to 58% by 2015. This means that SIP trunking will soon surpass T1 lines,...
Read post
Some classic examples of technology planning gone wrong, along with some chilling stats on how much gets wasted should help any IT department to get buy-in for a proper decision-making framework
Read post
Vendors and industry analysts predict a slew of interconnected services being delivered over the WAN, but some IT infrastructure wasn’t built to handle this kind of load. Understand the elements you’ll need to optimize first
Read post
A Gartner Webinar about the “Nexus era of IT” looks at how personal technologies are creating new expectations in IT departments, and how they’ll need to adapt.
Read post
IT departments have long been leery about working with third parties on protecting the data that matters most to their users, but there are ways to make a more informed decision. Start here
Read post
LinkedIn
Twitter
Facebook
YouTube
Google+
Blog