While the use of unified communications surged during the pandemic, both 5G and UCaaS could play key roles in the post-pandemic hybrid work strategies of many organizations — so work-from-home will become work-from-anywhere.
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Video meeting fatigue is real — and it’s why so many people are turning off their video … and tuning out. But AI has potential to dramatically improve the user experience for every virtual meeting participant, whether they’re at home or back in the office.
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Hybrid work isn’t just a mishmash of WFH and going into the office. The goal is to make sure any environment ‘works’ for any employee — wherever it may be on any given day. But managing enterprise IT in a hybrid work model will present some new challenges.
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