The citizen experience upgrade network admins should start
The private sector is setting expectations with the omni-channel, but it’s a difficult shift for government, IDC says
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3 IDC Government Insights
Imagine a democracy built upon big data analytics
Our ongoing look at analytics in the public sector continues with a look beyond privacy concerns to the real value governments could derive from unstructured information
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No one elected the ‘Internet of Things’ to serve citizens
Public sector organizations worldwide are showing interest in sensor-based networks and systems, but are they ready to deal with the potential privacy challenges associated with the concept?
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