Bloggers /
By rail or road: different ways to see SIP
Don’t settle for a one-size-fits all deployment. The session initiation protocol offers alternative paths for data to travel
Read post Topics /
13 MPLS
Bloggers /
How Vicwest escaped the ‘Let me transfer you’ nightmare
A leading North American supplier of exterior building products offers some insight into the SIP trunking transition
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Bloggers /
When it’s worth arguing for a cutting-edge IT investment
A rapidly-growing firm discusses why a move to cloud-based unified communications made sense
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How Plan Canada got the holistic network it needed
Big project, multiple teams, high stakes? Plan patiently and reinvest regularly, the NGO’s executive VP advises
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Retail / IT Management / IT Management /
How Starbucks Canada brewed the right plan for Wi-Fi/POS convergence
In today’s culture, great customer service is second only to great coffee. The company’s manager of IT infrastructure explains
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Bloggers /
The network upgrade business case that practically wrote itself
A member of the Scalar Decisions internal technology support team talks about the need to make sure technological growth parallels business growth
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Bloggers /
How a customs broker paved the way for SIP trunking
Milgram has learned an important lesson about how to properly prepare a business for technology transformation. The company’s IT infrastructure manager tells all
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How SIP trunking helps provide workers a home away from home
PTI, which specializes in workforce housing for temporary or permanent employees, provides an inside look at a project that will both centralize and virtualize its infrastructure
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Bloggers /
Some assembly required: A Canadian firm’s collaboration journey
In the second half of an in-depth interview, building industry supplier Vicwest’s infrastructure manager shows how collaboration requires planning and a great partner
Read post Inside a Canadian firm that built the right foundation for unified communications
In an in-depth interview, building industry supplier Vicwest’s infrastructure manager shows how collaboration requires planning and a great partner. First of two parts
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Bloggers /
The SIP trunking gotchas you must avoid
A recent Webinar offers tips that can help IT departments steer clear from common pitfalls and ensure project success
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Bloggers /
How a hosted call centre maintains 24/7 availability
Telax doesn’t use its own PBX equipment, which means reliability is a must. Its president talks about what the organization did to ensure its network was prepared for a long-term growth strategy
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Bloggers / SIP Trunking / SIP Trunking / SIP Trunking / SIP Trunking / SIP Trunking / SIP Trunking / SIP Trunking / SIP Trunking /
Investing in redundancy improved this company’s results
Latency issues were creating file transfer headaches at IA Clarington Investments. The company’s vice-president of IT explains how he and his team achieved the level of customer service they wanted
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