More enterprises are buying into cloud for UC, according to a survey from Nemertes Research. But if you don’t sell it to staff, workers won’t get enough training on the technology, they won’t use it and you’ll end up with weak ROI numbers at your next IT budget review.
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The compelling case for SIP tools — the “secret sauce” if you will — is in the overall operational savings, according to one analyst. And as IPT, UC and CC become more complex, management tools are a must.
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An analyst from Nemertes Research talks about user demand for the technology across disparate systems and between companies, creating a renewed urgency around network capacity planning
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