Our expert guest blogger from Frost & Sullivan examines the evolution of traditional unified communications to a truly collaborative social business using the latest technological tools.
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The networking giant’s senior vice-president of IT communications and collaboration discusses what’s worked for her and her team at a recent conference in Toronto
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Social collaboration platforms in the enterprise are giving employees more power and more perks. But in return, they’re going to have to be on their best behaviour.
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Forget “build it and they will come.” Don’t ever say, “We’ll see what happens.” A Gartner analyst explains how to set your firm up for real, sustainable collaboration
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A researcher predicts greater adoption of corporate versions of Facebook, but uptake may be an issue. Why it’s worth the investment anyway
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A recent Cisco report illustrates the expectations — and addictions — of the next wave of social business workers. The gap is closing, but one risk management issue remains
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If the entire IT industry were to receive a performance review the way individual employees do, it would begin, of course, with a self-assessment. Here goes: Although this was probably the year consumer technology made its biggest inroads into business environments, a lot of important work...
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Organizations may be embracing the “social business” concept, but they need to realize there are limits to bringing people together. How to respect the introverts
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Complaints that formerly private messages became public will shape the expectations corporate users will have around the deployment of Salesforce Chatter, Yammer and the like
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A Frost & Sullivan analyst begins a series of posts about the way collaboration is driving more companies to transform their culture and the technologies they use
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