As the technology matures beyond voice, messaging and conferencing, UC&C solutions will incorporate new technologies such as AI, IoT and SDN to offer entirely new capabilities. We talk to Robert Arnold, a principal analyst at Frost & Sullivan, about his latest research.
Read post
A recent report says the communications services market is changing—and that could be good news for your organization
Read post
UCaaS offers major capabilities to keep teams more close-knit, but they should empower employees rather than hurt their morale. A roundup of the best advice.
Read post
Unified communications users already enjoy videoconferencing and chat, but the companies may one day want virtual reality to be part of the experience
Read post
Even the best minds in UC know IT leaders aren’t fully convinced of the benefits. A recent podcast offers some food for thought
Read post
Unified communications offers multiple ways to connect at work, but there’s an art to how various channels are used. First in a series
Read post
The company’s research indicates Canadian field service providers aren’t providing the kind of satisfaction as their U.S. peers. Blame communications
Read post
Great insight from Riverbed, and four other recent must-reads we liked
Read post
Experts from Avaya, Panasonic and Mitel join Allstream for a candid conversation on the challenges technology professionals face
Read post
The Toronto 2015 sporting extravaganza may become the best case study unified communications-as-a-service has ever had
Read post
A research analyst says unified communications is not about treating all customers equally. Far from it
Read post
The research firm examines the most common trajectory for unified communications adoption and maps out the transitions
Read post
A blog post from Customer.io shows how remote and mobile workers can benefit from casual connections. Will governments follow suit?
Read post
The CTO of the world’s leading Internet sports content service explains his home-run network strategy
Read post
A recent podcast suggests a time-tested way of communicating may be on its way out. Not so fast!
Read post
Toronto 2015’s Saäd Rafi gives a keynote speech that focuses on the long-term impact of next year’s event
Read post
Forget about Brazil vs. Cameroon or Italy vs. Costa Rica: It’s IT departments vs. bandwidth-hungry users!
Read post
Videoconferencing needs to leave the boardroom, but not without some challenges. Our coverage of Cisco Live 2014 in San Francisco
Read post
In a video interview at the recent UC Summit, Jim Davis suggests where vendors will need to offer flexibility
Read post
First in a series of articles that looks at the comparative features of major UC products
Read post
They haven’t traditionally been thought of as part of a unified communications strategy, but an analyst suggests it’s time to think again
Read post
A Robert Half Technology survey says many IT execs struggle to engage remote workers. These three tips could help
Read post
The click-to-video revolution is coming to unified communications, but IT departments need to spot the right opportunities
Read post
CompTIA’s latest research shows cloud-based unified communications is on the upswing, but utilization is at issue
Read post
Brett Shockley didn’t need a unicycle to show a Canadian tech audience how difficult it is for CIOs to balance competing pressures. Look at the latest survey stats
Read post
LinkedIn
Twitter
Facebook
YouTube
Google+
Blog