Five years on, few IT market watchers are talking about WebRTC in action — and some pundits believe the technology behind website videoconferencing is losing steam. But progress has been made, though it’s ‘quite raw and still evolving.’
Read post
To meet the challenges of this new communications landscape, enterprises will need to upgrade Wi-Fi networks, ensure that conference rooms include video capabilities and complete a thorough security checkup on their conferencing infrastructure.
Read post
Sure, videoconferencing helps organizations reduce travel expenses. But IT managers seek a more sophisticated success measure for the technology.
Read post
Mobile is driving enterprise video collaboration, but IT departments need to assess what their firm’s needs will be. Here’s a starting point
Read post
UCaaS offers major capabilities to keep teams more close-knit, but they should empower employees rather than hurt their morale. A roundup of the best advice.
Read post
Hiring? Performance reviews? Critical business strategies? An executive coach walks through the unspoken etiquette of common scenarios
Read post
Gartner’s latest report shows an array of choices for IT decision-makers, which may be part of the problem
Read post
An industry group is working on a potential solution to problems that have emerged when people use video with SIP
Read post
Video can be a powerful tool for enterprise collaboration, but only with the right product. The case against Lync and Skype
Read post
Videoconferencing needs to leave the boardroom, but not without some challenges. Our coverage of Cisco Live 2014 in San Francisco
Read post
Infonetics Research’s latest report shows surprisingly strong uptake of next-generation communications technologies across North America
Read post
Enterprise video can serve many purposes, but knowledge management may wind up being the most useful
Read post
A program manager with Toronto’s Sick Kids hospital shows how collaboration technology can bring care to traditionally out-of-reach areas of Canada
Read post
The click-to-video revolution is coming to unified communications, but IT departments need to spot the right opportunities
Read post
IT departments of any size can take a do-it-yourself approach to running a workshop to facilitate brainstorming and breakthrough thinking. Just keep one question in mind
Read post
The federal government is undergoing a major overhaul of almost every aspect of its technology infrastructure. A slidedeck from the recent GTEC 2013 conference gives an inside look
Read post
Technology alone isn’t enough to improve employee productivity and collaboration if they use it in awkward or inappropriate ways. Follow these guidelines
Read post
Citizens love to criticize those in the public sector who abuse their travel privileges, but a new piece of legislation in the U.S. may be taking technological alternatives too far
Read post
Telecommuting hasn’t been welcomed by the majority of firms to date, but advances in UCaaS may change that. Advocis Windsor chapter president Aaron Keogh offers his perspective
Read post
Ken Morse says the enterprise-consumer network gap is closer than you think, and suggests some technology strategies need to be remained
Read post
The networking giant’s senior vice-president of IT communications and collaboration discusses what’s worked for her and her team at a recent conference in Toronto
Read post
An analyst from Nemertes Research talks about user demand for the technology across disparate systems and between companies, creating a renewed urgency around network capacity planning
Read post
High Efficiency Video Coding reduces bandwidth requirements for video collaboration by up to 50 per cent, but some market watchers say the technology needs time to mature
Read post
A Cisco-commissioned study from 2006 contains a valuable idea that could be adopted by almost any Canadian financial institution that wants to improve collaboration
Read post
A senior manager with the University of British Columbia talks about a project that helped enhance its distance education capabilities by deploying sophisticated collaboration technologies
Read post